
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $14.69
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
401(k)
Profit-sharing bonus
Double pay on holidays
Gas Discount
Paid Time Off
Job Description
Prairie Band Casino & Resort is a premier hospitality and gaming destination that offers guests an entertaining and welcoming environment. Known for providing exceptional customer service, the resort combines comfortable accommodations with exciting gaming experiences and a variety of dining options. The casino is committed to fostering a positive and supportive workplace culture, offering competitive benefits and a rewarding work environment for its team members. This establishment takes pride in its dedication to employee well-being by offering an attractive benefits package that includes comprehensive medical, dental, and vision coverage with significant employer premium contributions. Additionally, the casino pays 100 percent... Show More
Job Requirements
- Must be 21 years of age
- Must be able to read, write legibly, understand and speak English
- Basic mathematic proficiency
- General knowledge of cocktail ingredients and proper mixing
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- Must meet professional appearance standards as prescribed by Prairie Band Casino & Resort team member handbook
- A record of satisfactory performance and reliability in all prior and current employment
Job Qualifications
- Must be 21 years of age
- Must be able to read, write legibly, understand and speak English
- Basic mathematic proficiency
- General knowledge of cocktail ingredients and proper mixing
- Available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- Must meet professional appearance standards as prescribed by Prairie Band Casino & Resort team member handbook
- A record of satisfactory performance and reliability in all prior and current employment
- High school diploma or GED preferred
- 6 months experience in customer service or related field preferred
Job Duties
- Prepares and pours drink orders with proper portions and ingredients according to recipe
- Communicates with beverage servers and presents drinks to guests or servers as required
- Slices and pits fruit as required
- Operates and maintains all equipment and utensils as required by established guidelines and safety procedures
- Maintains a clean and stocked workstation by established health and safety guidelines
- Operates a cash register/POS system, ringing the proper amount into the register and giving the guest or server the correct change
- Accounts for all cash, charge, and non-alcoholic complimentary sales according to established procedure
- Maintains integrity of all financial controls and responsibilities
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Must project professionalism and a consistently friendly demeanor
- Appears in publicity photos
- Promotes casino events and programs
- Works well with others, especially beverage servers, bartenders, bar helpers, beverage supervisors, and casino supervisors
- Provides personalized service and uses guest name
- Responsible for fast and clean servicing of all menu items to the servers, and ensures each order sent out is uniform and consistent
- Controls food production to include proper cooking methods, cooking time, and temperature, and ensures sanitation, handling, and storage of prepared food and leftovers
- Delivers food items to guests
- Adequately prepares for known peak business levels and effectively maintains a high level of guest service
- Prepares all food items from standardized recipes when working in assigned outlets
- Resolves service problems according to guidelines
- Adheres to regulatory, departmental, and company policies ethically and encourages others to do the same
- Performs the duties of a coffee bar attendant, bartender, barback, cook, food server, beverage server, cashier/host, or server assistant as needed in assigned outlets
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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