Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a leading hospitality company renowned for its passion and dedication to delivering exceptional dining and entertainment experiences. With a strong foundation built on an unwavering commitment to quality and service, XRG has established itself as a top workplace, recognized for its unique culture and impressive career growth opportunities. The company prides itself on fostering a work environment where team members are valued, supported, and empowered to grow professionally and personally. XRG focuses on more than just serving meals; it emphasizes creating memorable eXperiences for guests, blending exceptional food, drinks, and service in a vibrant, welcoming... Show More
Job Requirements
- High school diploma preferred
- Minimum of two years related experience
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Ability to communicate effectively and assertively in English
- Experience with POS systems
- Strong knowledge of beer and spirits
- Ability to follow precise drink recipes
- Ability to maintain safety and sanitation standards
- Ability to handle guest complaints professionally
- Ability to work varied shifts including nights, weekends, and holidays
- Ability to lift up to 50 lbs and perform physical tasks such as moving furniture
- Ability to monitor intoxicated guests and refuse service when necessary
Job Qualifications
- High school diploma preferred
- Proof of eligibility to work in the United States
- Valid driver's license
- 21+ years of age
- Possession of or the ability to possess all state required work cards
- Minimum of two years related experience
- Experience with POS systems
- Strong beer and spirits knowledge
- Proper lifting techniques
- Guest relations
- Sanitation and safety
- Safe alcohol service
- Full service restaurant operations
- Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- Recognize and cultivate regular guests and repeat business
- Take and enter orders into POS system promptly and accurately
- Ensure all the food and drinks are served promptly and according to specifications
- Ensure that all the necessary stock is being replenished during the shift
- Move furniture as directed by management including tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- Accurately check guest identification to verify age of 21+ before serving
- Provide service food servers in a timely manner
- Follow given precise drink recipes when dispensing drinks
- Organize and prioritize service
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Comply with all safety and health department procedures and all state and federal liquor laws
- Maintain company safety and sanitation standards
- Prepare guest checks through POS terminal functions and process payments by various tender types
- Collect required signatures from guests and promptly close guest checks
- Ensure accurate accounting of all bar monies and independent banking procedures including signing cash out slips
- Ensure complete and proper check out procedures
- Clean all spills immediately and place all trash in proper receptacles
- Inform management of any complaint, comments or incident
- Ensure nightly/weekly and opening/running/closing duties are completed
- Record and report any equipment failure and/or safety hazards to management immediately
- Ensure proper rotation of all liquor, beer, wine and consumable items
- Keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
- Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
- Refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
- Assists and/or completes additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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