BARTENDER - VENUE

NYC, NY, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Career development opportunities

flexible scheduling

Job Description

Hard Rock is a globally recognized brand known for its unique blend of premium hospitality, entertainment, and rock and roll culture. This company operates a lifestyle hotel and entertainment complex renowned for its energetic atmosphere, exceptional service standards, and commitment to creating memorable guest experiences. The brand is synonymous with fun, music, and a vibrant environment that appeals to guests seeking both relaxation and excitement in a sophisticated yet casual setting. Hard Rock venues commonly feature high-quality restaurants, bars, performance stages, and luxury accommodations. Its dedication to sustainability and ethical business practices is also a cornerstone, with initiatives designed to... Show More

Job Requirements

Secondary school degree preferred or vocational degree in relevant field
3 years of previous bartending experience in a five star hotel with preference for banquet bartender experience
Ability to comprehend and use basic language to communicate information
Ability to read, comprehend, and write simple instructions and correspondence
Ability to perform numerical operations such as counting, adding, subtracting, multiplying, or dividing
Ability to effectively deal with internal and external customers requiring patience, tact, and diplomacy
Fluency in English
Ability to move throughout the business standing, walking, kneeling, and bending for extended periods
Ability to make repeating movements of the arms, hands, and wrists
Ability to express or exchange ideas verbally and perceive sound by ear
Ability to obtain impressions through the eyes
Manual dexterity and hand-eye coordination
Ability to lift, push, pull, balance, and carry up to 50 pounds regularly and up to 100 pounds occasionally
Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environments
Understanding of lifestyle hotels and premium dining products and services
Must meet legal requirements for licensing
Ability to work evenings, weekends, and holidays as needed

Job Qualifications

Secondary school degree preferred or vocational degree in relevant field
3 years of previous bartending experience in a five star hotel preferably as a banquet bartender
Ability to communicate effectively in English
Strong interpersonal skills with patients, tact, and diplomacy
Knowledge of food safety, sanitation, and alcohol service laws and regulations
Ability to operate POS and manage cash handling procedures
Strong organizational skills to maintain bar cleanliness and order
Ability to work well in a team environment and maintain positive professional communication
Capability to follow company mission, values, and culture
Ability to learn and adapt to new products, procedures, and property programs
Proficiency in guest service excellence and resolving guest complaints
Good physical stamina to meet job demands

Job Duties

Reconcile transactions at the end of each shift and maintain a balanced bank
Be thoroughly familiar with all menu cocktails and wine list to assist guests and answer questions accurately
Complete bar requisitions
Ensure event bar area is clean and in order including bar, tables, chairs, floors, walls, ceilings, lighting, temperature, music, memorabilia, and décor
Stock juice, mixers, soft drinks, beer, wine, liquor, and paper/plastic supplies
Clean and stock glassware
Cut and stock garnishes
Ensure sequence of service is followed for all guests
Greet guests, take beverage orders, and suggestive sell
Prepare drinks to recipes
Serve beverages including coffee, tea, cocktails, and wine
Ensure guest satisfaction at all events
Accommodate guests’ special requests whenever possible
Maintain tables by clearing finished plates, glassware, silverware, trash, and other items
Process payments according to POS and cash handling procedures
Prepare consumption reports
Perform last call
Clean bar tops, sinks, speed rails, ice bins, guns and lines, bottles, cabinets, and coolers
Maintain bank variance within standard
Set up and empty trash and recycling
Follow all food safety, sanitation, and alcohol service laws and regulations
Maintain positive and professional communication with all staff
Participate in meetings to learn about global programs, new products and procedures, and to discuss areas of opportunities, special events, and other activities
Ensure a healthy and safe work environment for co-workers and guests
Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests
Promote property outlets to guests
Assist guests in finding locations within the property by escorting or giving clear directions
Resolve guest complaints using property procedures
Create a positive environment to maximize employee potential
Listen to feedback from guests, employees, and managers to improve personal and property performance
Work as a team to deliver Amplified Service
Participate in Sound Check meetings on each shift
Always smile and offer a warm greeting
Know, understand, and practice the mission, values, mottos, culture, and spirit unique to Hard Rock
Take initiative to offer assistance throughout the property
Operate ethically to protect the Hard Rock brand
Utilize programs designed to help Save the Planet
Perform duties in accordance with company standards, policies, guidelines, and applicable laws
Perform additional duties as requested by managers and supervisors
Communicate with supervisors and managers to ensure standards are met
Coordinate operations with other departments as needed
Present a professional image to all stakeholders
Review and develop guest history records to enhance personalized service
Maintain confidentiality of guest, employee, and company information

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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