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Job Overview
Compensation
Hourly
Range $8.50 - $16.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading company in the gaming and entertainment industry, known for providing an exciting and dynamic work environment. The company prides itself on fostering a culture where fun meets professionalism, creating a workplace where talented individuals can thrive and grow. PENN Entertainment operates numerous casinos and entertainment venues across the country, offering guests an exceptional experience through games, events, and hospitality. The company places a strong emphasis on career growth and employee well-being, providing a comprehensive Total Rewards package that supports the financial, physical, and mental health of its team members.
At PENN Entertainment, the employe... Show More
At PENN Entertainment, the employe... Show More
Job Requirements
- Must be 21 years of age
- read, write legibly, understand, and speak English
- available to work required schedule which may include nights, weekends, holidays, and overtime as needed
- must meet professional appearance standards as prescribed by company policy, including always meeting uniform standards for the position
- must be able to respond to visual and oral cues
- able to quickly problem-solve and resolve service problems according to guidelines
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodation including ability to push, pull, carry, and lift
- must be able to obtain and maintain required licensures
Job Qualifications
- Must be 21 years of age
- able to quickly problem-solve and resolve service problems according to guidelines
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- physically mobile with reasonable accommodation including ability to push, pull, carry, and lift
- must be able to obtain and maintain required licensures
- able to respond to visual and oral cues
- able to work at a fast pace in often crowded/noisy environment
Job Duties
- Serves as an ambassador of goodwill while working
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- works well with others
- practices timely and professional communication with fellow team members and leaders
- operates a cash register/POS system, ringing proper amount and item(s) into the register and giving correct change
- accounts for all cash, charge, and complimentary sales according to established procedure
- maintains integrity of all financial controls and responsibilities
- prepares and pours drink orders with proper portions and ingredients according to recipe
- presents drinks as required
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- maintains stock and organization of all liquors, beers, wine, other beverages, glassware, fruit, ice, and other operating supplies including FIFO
- maintains a clean and stocked workstation in accordance with established health and safety guidelines
- maintains cleanliness and organization at all times of all guest-facing areas, as well as storage areas and cooler(s)
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
Job Location
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