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Job Overview

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Compensation

Hourly
Range $8.50 - $16.25
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible scheduling

Job Description

Our establishment is a vibrant casino hospitality environment dedicated to providing an exceptional guest experience through personalized service, entertainment, and a lively atmosphere. As an integral player in the hospitality and gaming industry, our casino prides itself on offering a varied selection of gaming options, entertainment events, and superior customer service which sets us apart in a competitive market. We are a dynamic company that values teamwork, professionalism, and a commitment to guest satisfaction. The welcoming setting is enhanced by a staff that is highly trained in ensuring safety, compliance, and an enjoyable environment for all patrons. Employment within our... Show More

Job Requirements

  • Must be 21 years of age
  • read, write legibly, understand, and speak English
  • available to work nights, weekends, holidays, and overtime as needed
  • must meet professional appearance standards including uniform requirements
  • able to respond to visual and oral cues
  • able to quickly problem-solve and resolve service issues according to guidelines
  • able to work in constricted areas
  • able to tolerate second-hand smoke, noise, and bright lights
  • able to work at a fast pace in crowded and noisy environments
  • physically mobile with ability to push, pull, carry, and lift
  • must obtain and maintain required licensures

Job Qualifications

  • High school diploma or equivalent
  • prior experience in hospitality or bartender role preferred
  • understanding of health and safety regulations
  • basic math and cash handling skills
  • strong communication and interpersonal skills
  • ability to work as part of a team
  • proficiency in operating POS systems
  • knowledge of liquor laws and responsible alcohol service
  • ability to maintain composure in a fast-paced environment

Job Duties

  • Serves as an ambassador of goodwill while working
  • promotes casino events and programs
  • provides personalized service and uses guest name
  • resolves service problems according to guidelines
  • works well with others and practices timely and professional communication
  • operates a cash register/POS system, rings proper amounts and items, gives correct change, accounts for all cash and sales, maintains integrity of financial controls
  • prepares and pours drink orders with proper portions and ingredients according to recipe
  • monitors guest consumption of alcohol and intervenes as needed
  • maintains stock and organization of liquors, beers, wine, beverages, glassware, fruit, ice, and other supplies following FIFO
  • maintains a clean and stocked workstation following health and safety guidelines
  • maintains cleanliness and organization of guest-facing and storage areas
  • operates and maintains all equipment and utensils according to guidelines and safety procedures

Job Location

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