Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $21.00
Work Schedule
Standard Hours
Benefits
PTO
Hotel and restaurant discounts
Health Insurance
Vision Insurance
Dental Insurance
401(k) Plan with Matching Contributions
Paid holidays
short-term disability
long-term disability
Referral bonuses
flexible spending accounts
Job Description
LodgeWorks is a privately held hotel development and management company with a rich history spanning over 35 years. The company has cultivated a strong family-oriented culture that forms the foundation of its operations and is central to its identity. LodgeWorks manages a diverse portfolio of 18 hotels across the United States, including the prestigious Archer Hotel boutique collection and well-known brands such as Hyatt Place, Hyatt House, Aloft, Hilton Garden Inn, and Hampton Inn. Despite not having its name on the hotels, LodgeWorks' commitment to excellence and Midwestern hospitality is at the heart of every guest experience they facilitate.
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Job Requirements
- High school diploma or equivalent
- Ability to verify legal drinking age
- Ability to exert up to 60 pounds of force occasionally
- Ability to stand for an entire shift or extended period
- Ability to reach overhead, utilize both hands, lean over, stoop and kneel
- Excellent communication skills
- Customer-focused mindset
- Team player
- Comfortable following directions and guidelines
- Willingness to comply with all safety and food handling regulations
- Previous bartending experience a plus
- Experience with POS systems a plus
Job Qualifications
- High school diploma or equivalent
- Previous experience in bartending preferred but not required
- Knowledge of classic and specialty cocktails
- Strong customer service and communication skills
- Ability to work in a fast-paced environment
- Basic math skills for handling cash and processing payments
- Familiarity with POS systems a plus
- Certification in Alcohol Awareness and Food Handlers preferred
- Ability to memorize menus and recall drink recipes
- Physical stamina to stand for long periods and perform manual tasks
Job Duties
- Observe customers as they enter the bar area and ensure that they are greeted promptly and seated in a timely and friendly manner
- Verify ID and age of guests when necessary
- Know how to make traditional and classic cocktails as well as specialty cocktails listed on menu
- Check in regularly with every guest to ensure satisfaction with food and drinks
- Accept guest payment, process credit card charges and make change
- Demonstrate a thorough knowledge of food and beverage products, menus and promotions
- Handle an assigned house bank and follow all cash handling procedures as per LodgeWorks standards
- Record and balance receipts properly
- close all checks daily
- Complete all opening and closing side work
- Communicate all allergy and dietary restriction information when applicable
- Maintain pre-batched cocktails, liquor inventory, wine inventory and bar supplies
- Maintain bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
- Build rapport with regular customers to create a positive atmosphere
- Comply with certification requirements including Alcohol Awareness, Food Handlers, Safety
- Abide by all federal, state and corporate food and alcohol laws and policies
- Maintain stock, cutting and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality
- Immediately report any equipment or bar maintenance problems to the Manager
- Ensure that tips are properly reported for tax purposes
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, glassware, shelves and storage
- Memorize food, cocktail and wine list menus
- Provide customer service to LodgeWorks standards during the dining experience
- Assist in any other tasks as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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