Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.50
Work Schedule
Standard Hours
Benefits
competitive pay
Tips
Employee Discounts
Training and development programs
Health Insurance
Paid Time Off
Uniform allowance
Job Description
The hiring establishment is a prominent resort known for delivering exceptional guest experiences and maintaining the highest standards in hospitality. Catering to a diverse clientele, this resort offers a wide range of services including premium dining and bar experiences to ensure guest satisfaction and loyalty. As a well-established part of the hospitality industry, the resort combines luxury, comfort, and entertainment to create a memorable stay for its guests. It prides itself on its commitment to quality, staff development, and customer service excellence, which are integral to maintaining its stellar reputation in a competitive market.
The role advertised is ... Show More
The role advertised is ... Show More
Job Requirements
- High School Diploma or GED
- Must have strong communication skills
- Must be able to stand or walk for long periods of time
- Must have knowledge of classic cocktails, wines, spirits, and beers
- Must be TIPS certified or become certified within 30 days of hire
- Must have a current Food Handlers card
- Previous bartending experience in a professional setting preferred
- Ability to work well in high-pressure situations
- Ability to interact with all associates and guests
- Ability to prioritize and organize work assignments
- Energetic, enthusiastic, and motivated individual
Job Qualifications
- High School Diploma or GED
- Some College experience or Degree preferred
- Must be TIPS certified or become certified within 30 days of hire
- Must have a current Food Handlers card
- Previous bartending experience in a professional setting is preferred
- Strong communication skills
- Ability to implement and uphold service standards
- Ability to prioritize and organize work assignments
- Ability to interact well with associates and guests
- Ability to work well in stressful, high-pressure situations
- Knowledge of classic cocktails, wines, spirits, and beers
- Energetic, enthusiastic, and motivated individual
- Must be able to speak, comprehend, read, and write English
Job Duties
- Preparing all alcoholic or non-alcoholic beverages for guests
- Assessing bar customer needs and preferences and making personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Provide an exceptional and memorable guest experience
- Participate in ongoing training for professional development
- Serve food courses and alcoholic beverages to guests sitting at the bar
- Set up bar and bar area according to resort standards
- Cut fruit and prepare garnishes as set by resort standards for service
- Consistently keep the bar area organized and clean
- Know all specialty cocktail ingredients and garnishes
- Follow pouring procedures appropriately using a jigger for accurate measurement
- Notify Supervisors immediately of any product shortages or out-of-stock items
- Have a working knowledge of draft beer systems and how to properly change a keg
- Answer questions on menu selections and drinks to servers and guests
- Communicate with the kitchen regarding menu questions, wait times, recooking orders, and product availability
- Record all transactions accurately in MICROS system at time of order
- Check in with guests to ensure satisfaction with each food course and/or beverages
- Maintain cleanliness of work areas, china, and glass throughout the day
- Complete closing duties including restocking items to set par levels and turning off lights
- Present physical and accurate check to guests and process payments
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge all guests according to resort standards
- Anticipate and address guests' service needs
- Speak with others using clear and professional language
- Develop and maintain positive working relationships and support the team to reach common goals
- Ensure adherence to quality expectations and standards
- Move, lift, carry, push, pull, and place objects up to 25 pounds without assistance
- Thank guests with genuine appreciation
- Perform other reasonable job duties as requested by Supervisors
- Assist Supervisors with inventory
- Notify manager or supervisor in a timely manner about suspicious ID cards or intoxicated guests
- Proper cash handling of banks
- Timely transfer of checks for guests being moved to a different section
- Adhere to departmental policies and procedures
- Effectively communicate with peers, management, line and front of the house employees
- Practice effective listening by seeking to understand
- Perform related duties as required
- Be responsible for cleanliness of the immediate work area and general property
- Subscribe to proper grooming, dress, and uniform standards
- Be courteous to all guests and coworkers
- Maintain behavior consistent with sexual harassment and hostile work environment policies
- Maintain complete knowledge of all liquor brands, beers, non-alcoholic selections, correct glassware, and garnishes at the outlet
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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