Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.32
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Vision Insurance
Life insurance
Job Description
Encore Boston Harbor is a premier luxury destination located in Boston, Massachusetts, offering an unrivaled experience in gaming, hospitality, dining, and entertainment. As the largest private single-phase development in the history of the Commonwealth of Massachusetts, Encore Boston Harbor boasts 671 elegantly appointed hotel rooms with panoramic views of the Boston skyline and the Boston Harbor. This world-class resort features an ultra-premium spa, a collection of luxury retail shops, multiple high-end dining venues, and state-of-the-art meeting and ballroom facilities, making it a landmark destination for both leisure and business travelers. The resort is situated on the scenic waterfront alongside the... Show More
Job Requirements
- 21 years of age or above
- Required to obtain and maintain registration or license issued by the Massachusetts Gaming Commission
- Must obtain and maintain any required licensing or active work cards including alcohol awareness card
- Ability to perform essential physical tasks such as standing, walking, sitting, handling objects, reaching, stooping, bending, kneeling, crouching, lifting or maneuvering at least 50 pounds
- Ability to interact professionally with internal and external guests
- Ability to work varying schedules to meet business needs
- Must comply with health, safety and sanitation standards
- Ability to assess guests’ intoxication levels and take appropriate action
- Effective communication skills
Job Qualifications
- High school degree or equivalent preferred
- Minimum 3 years of bartending experience preferred
- Outstanding organizational and interpersonal skills
- Excellent attention to detail
- Ability to read, analyze and interpret documents such as policies and procedures
- Conversational English required, second language a plus
- Ability to write instructions and present information
- Ability to compute basic mathematical calculations and maintain reports
Job Duties
- Ensures all Encore Boston Harbor core values and property and department standards are implemented and applied
- Participates in short-and long-term departmental goals, objectives, policies, and operating procedures
- monitors and evaluates operational effectiveness
- effects changes required for improvement
- Identifies key drivers of success
- Assists with the setup and breakdown of the bar before and after service
- Helps prepare garnish for beverage service
- Maintains a clean bar in accordance with health department, guest service and departmental standards
- Delivers beverage service of high standard and in accordance with departmental procedures
- Communicates guest comments and any difficulties to superiors
- Up-sells and regularly replenishes beverages abiding by responsible alcohol service regulations
- Promotes, sells, makes and presents cocktails
- Advises guests on alcoholic beverages
- Complies with legal provisions of local liquor codes
- Assesses guest's intoxication level and takes appropriate action
- Maintains stock rotation in refrigerated and dry storage areas
- Operates post-mix syrup bulk dispense and beer reticulation systems
- Takes appropriate action to resolve guest complaints
- Handles billing and payment of bills professionally
- Adheres to safety and company standards
- Maintains knowledge through continuing education and training
- Performs any other job-related duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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