Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $8.00 - $14.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
training programs
Career development opportunities
Job Description
Aloft by Marriott in Lubbock, Texas, is a vibrant and contemporary hotel that forms part of the globally recognized Marriott International brand. Known for its modern design, energetic atmosphere, and commitment to delivering exceptional guest experiences, Aloft Lubbock offers travelers a unique blend of comfort and style. Situated in a city that attracts both business and leisure visitors, the hotel serves as a hub for those seeking quality accommodations and warm hospitality in a convenient location. Managed by TAJ Hospitality Management, the hotel prides itself on maintaining high standards of service, a stellar reputation, and an engaging work environment.
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Job Requirements
- High school diploma or GED equivalent or five consecutive years of consistent employment
- Preferred 1 to 2 years of customer service experience
- Prior hospitality industry experience preferred
- Ability to stand for extended periods and lift up to 50 pounds
- Willingness to work assigned shifts including day and mid shifts with occasional nights, weekends, and holidays
- Strong knowledge of liquor types, recipes, and proper serving techniques
- Familiarity with cash handling and point of sale systems
- Excellent communication and interpersonal skills
- Commitment to maintaining a safe work environment and complying with legal requirements
Job Qualifications
- Know your work schedule and follow it with high reliability
- Work cooperatively and courteously with fellow employees
- Maintain professional attire and personal hygiene
- Keep a clean, neat and orderly work area
- Perform job duties according to standard operating procedures
- Understand and follow company policies, procedures and rules
- Implement safety and emergency policies including evacuation and first aid
- Report work-related issues or guest complaints promptly
- Provide guest satisfaction consistently
- Promote the hotel with goodwill and a positive attitude
- Attend all required training and meetings
Job Duties
- Perform any reasonable requests as assigned or directed by management
- Provide for a safe work environment by following all safety and security procedures and rules
- Comply with all applicable federal, state, and local laws and ordinances related to alcohol service
- Be familiar with all types of liquor, recipes, prices, proper glassware and garnishes
- Accurately prepare daily requisitions to maintain bar stock
- Promote and upsell liquor and food
- Ensure all beverages are accounted for on servers and bartender checks
- Follow age identification and intoxicated guest policies
- Complete formal liquor training within 30 days and every 2 years thereafter
- Follow proper cash handling procedures including discounts, system operations, bank procedures and tip policies
- Maintain proper sanitation and cleanliness at the bar
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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