Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.75 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical Coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading name in the gaming and entertainment industry, known for its dynamic and fast-paced work environment. The company thrives on a culture that values fun, enthusiasm, and teamwork, bringing together a diverse group of individuals committed to delivering exceptional experiences to their guests. PENN Entertainment proudly supports its team members' career growth by providing ample opportunities for professional development and access to comprehensive support systems. This commitment extends beyond the workplace, reflecting a genuine concern for employees’ overall well-being and career advancement. The company offers a competitive Total Rewards package that includes wellness programs designed to... Show More
Job Requirements
- Must be 21 years of age
- high school diploma or equivalent
- read, write legibly, understand and speak English
- excellent customer service/communication skills
- count money and change correctly
- knows cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- High school diploma or equivalent
- excellent customer service/communication skills
- knows cocktail ingredients and proper mixing and pouring techniques
- ability to resolve service problems professionally
- ability to work well with a team
- basic cash handling skills
Job Duties
- Responsible for fostering a fun environment
- responsible for being a gracious host to all guests and co-workers
- responsible for promoting a positive influence in the community and participating in company-sponsored events
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- provides fast, friendly, professional beverage service to casino guests and beverage servers
- prepares and pours drink orders with proper portions and ingredients according to recipe
- slices and pits fruit as required
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- operates a cash register/POS system, ringing proper amount into the register and giving correct change
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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