Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
day-one medical coverage
Job Description
PENN Entertainment stands as a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With a portfolio that includes 43 destinations, online sports betting, and iCasino platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment delivers vibrant and engaging gaming and entertainment options to millions of customers. The company is renowned not only for its exceptional services and innovative experiences but also for its core values of diversity, sustainability, and commitment to both community and environmental stewardship. As an industry leader, PENN Entertainment fosters a workplace where employees are encouraged to... Show More
Job Requirements
- Minimum of six months related experience
- must be 21 years of age
- high school diploma or equivalent
- read, write legibly, understand and speak English
- excellent customer service/communication skills
- count money and change correctly
- knows cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- Minimum of six months related experience
- must be 21 years of age
- high school diploma or equivalent
- excellent customer service and communication skills
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- ability to work required schedule including nights, weekends, holidays, and overtime
- professional appearance standards
- ability to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- physically mobile with reasonable accommodations
Job Duties
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- provides fast, friendly, professional beverage service to casino guests and beverage servers
- prepares and pours drink orders with proper portions and ingredients according to recipe
- communicates with beverage servers and presents drinks to guests or servers
- slices and pits fruit as required
- operates and maintains all equipment and utensils according to established guidelines and safety procedures
- operates a cash register/POS system, handling transactions accurately and maintaining integrity of all financial controls
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- maintains a clean and stocked workstation in compliance with health and safety guidelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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