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Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Dental Insurance
Vision Insurance

Job Description

PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences in North America. With 43 destinations across the continent, PENN has established itself as a premier company in the gaming and entertainment industry. The company is recognized for its commitment to diversity, sustainability, and a vibrant, inclusive workplace culture that fosters mutual respect and growth. PENN Entertainment offers opportunities for career advancement, comprehensive wellness programs, and a Total Rewards package designed to support financial, physical, and mental well-being. Key benefits include day-one medical coverage, 401(k) matching, and performance bonuses, with paid time off increasing based... Show More

Job Requirements

  • Must be 21 years of age
  • Must obtain and maintain valid state and parish serving permits
  • Read, write legibly, understand and speak English
  • Excellent customer service and communication skills
  • Count money and change correctly
  • Knows cocktail ingredients and proper mixing and pouring techniques
  • Available to work required schedule including nights, weekends, holidays and overtime
  • Must meet professional appearance standards
  • Must be able to respond to visual and oral cues
  • Able to work in constricting areas
  • Able to tolerate second-hand smoke, noise, bright lights
  • Able to work at a fast pace in crowded, noisy environment
  • Physically mobile including ability to push, pull, carry and lift up to 25 lbs
  • Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance in varying work areas

Job Qualifications

  • Must be 21 years of age
  • Must obtain and maintain valid state and parish serving permits
  • Read, write legibly, understand and speak English
  • Excellent customer service and communication skills
  • Knows cocktail ingredients and proper mixing and pouring techniques
  • Count money and change correctly
  • Must meet professional appearance standards as prescribed by company policy

Job Duties

  • Monitors guest consumption of alcohol and intervenes as needed according to guidelines
  • Serves as ambassador of goodwill while working and at customer and public relations functions
  • Appears in publicity photos
  • Promotes casino events and programs
  • Provides personalized service and uses guest name
  • Resolves service problems according to guidelines
  • Provides fast, friendly, professional beverage service to casino guests and beverage servers
  • Prepares and pours drink orders with proper portions and ingredients according to recipe
  • Communicates with beverage servers and presents drinks to guests or servers as required
  • Slices and pits fruit as required
  • Operates and maintains all equipment and utensils in accordance with guidelines and safety procedures
  • Operates a cash register/POS System, accurately handling cash and sales
  • Works well with others including beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
  • Maintains a clean and stocked workstation according to health and safety guidelines

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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