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Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Dental Insurance
Vision Insurance
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences in North America. With 43 destinations across the continent, PENN has established itself as a premier company in the gaming and entertainment industry. The company is recognized for its commitment to diversity, sustainability, and a vibrant, inclusive workplace culture that fosters mutual respect and growth. PENN Entertainment offers opportunities for career advancement, comprehensive wellness programs, and a Total Rewards package designed to support financial, physical, and mental well-being. Key benefits include day-one medical coverage, 401(k) matching, and performance bonuses, with paid time off increasing based... Show More
Job Requirements
- Must be 21 years of age
- Must obtain and maintain valid state and parish serving permits
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Count money and change correctly
- Knows cocktail ingredients and proper mixing and pouring techniques
- Available to work required schedule including nights, weekends, holidays and overtime
- Must meet professional appearance standards
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate second-hand smoke, noise, bright lights
- Able to work at a fast pace in crowded, noisy environment
- Physically mobile including ability to push, pull, carry and lift up to 25 lbs
- Ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance in varying work areas
Job Qualifications
- Must be 21 years of age
- Must obtain and maintain valid state and parish serving permits
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Knows cocktail ingredients and proper mixing and pouring techniques
- Count money and change correctly
- Must meet professional appearance standards as prescribed by company policy
Job Duties
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- Appears in publicity photos
- Promotes casino events and programs
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Provides fast, friendly, professional beverage service to casino guests and beverage servers
- Prepares and pours drink orders with proper portions and ingredients according to recipe
- Communicates with beverage servers and presents drinks to guests or servers as required
- Slices and pits fruit as required
- Operates and maintains all equipment and utensils in accordance with guidelines and safety procedures
- Operates a cash register/POS System, accurately handling cash and sales
- Works well with others including beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintains a clean and stocked workstation according to health and safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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