Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $32.15 - $41.87
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Employee travel discount
Parental leave
401(k) matching
Employee Stock Purchase Program
debt-free education
Career development programs
Team Member Resource Groups
Recognition and rewards programs
Job Description
Waldorf Astoria New York is an iconic luxury hotel that has recently undergone a transformative restoration to revive its historic grandeur and reaffirm its status as a premier destination in New York City. Known worldwide for its rich legacy and timeless elegance, the Waldorf Astoria has been a hallmark of luxury and sophistication since its establishment. With 375 rooms, 375 private residences, 40,000 square feet of event space, holistic spa and wellness programming, and partnerships with celebrity chefs, it offers a comprehensive, world-class hospitality experience that caters to discerning travelers from across the globe. The hotel embodies the true spirit... Show More
Job Requirements
- Valid alcohol awareness certification such as TIPS or ServSafe Alcohol
- Food Handler Card prior to employment
- proven experience as a bartender in a high-end or luxury setting
- strong knowledge of cocktail recipes and techniques
- excellent customer service skills
- ability to work flexible hours including nights, weekends, and holidays
- ability to maintain attention to detail in a fast-paced environment
- excellent communication and teamwork skills
Job Qualifications
- Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting
- strong knowledge of cocktail recipes, techniques, and presentation with the ability to create and innovate classic and contemporary cocktails
- must possess a valid alcohol awareness certification such as TIPS or ServSafe Alcohol and Food Handler Card prior to being offered the position
- strong customer service skills with the ability to engage with guests in a friendly and professional manner
- ability to work efficiently in a fast-paced environment while maintaining attention to detail
- excellent communication skills and a team player mentality
- ability to work flexible hours including nights, weekends, and holidays as needed
Job Duties
- Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner
- anticipate guest needs and ensure that all interactions exceed expectations
- expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation
- customize drinks to suit guest preferences while adhering to portion control and quality standards
- ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages
- verify guest identification with discretion and professionalism
- accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system
- maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools
- ensure the careful storage and proper rotation of products to preserve freshness and quality
- stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests
- offer pairings with food when appropriate to enhance the guest experience
- manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements
- maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine
- properly sanitize all glassware, tools, and surfaces to uphold high hygiene standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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