Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $31.00 - $41.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Access to DailyPay
medical insurance coverage
Mental Health Resources
Paid Time Off
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee Stock Purchase Program
debt-free education
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
Waldorf Astoria New York, an iconic luxury hotel, is poised to redefine the essence of hospitality following an extensive and transformative restoration. Known worldwide for its rich history and exquisite service, this landmark hotel proudly embraces a fresh, modern expression of its authentic legacy. With 375 luxurious rooms and 375 private residences, alongside 40,000 square feet of elegant event space, Waldorf Astoria New York offers a sophisticated environment designed to meet the needs and desires of discerning travelers. The hotel also features holistic spa and wellness programming and boasts partnerships with celebrity chefs to deliver outstanding dining experiences. As part... Show More
Job Requirements
- Proven experience as a bartender in luxury hotel or restaurant settings
- Possession of valid alcohol awareness certification and food handler card
- Strong knowledge of cocktail recipes and beverage presentation
- Excellent customer service and communication skills
- Ability to maintain high quality and attention to detail in a fast-paced environment
- Capability to work flexible hours including nights, weekends, and holidays
- Ability to manage and serve guests professionally and discreetly according to regulations
Job Qualifications
- Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting
- Strong knowledge of cocktail recipes, techniques, and presentation, with the ability to create and innovate classic and contemporary cocktails
- Valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol) and Food Handler Card prior to being offered the position
- Strong customer service skills with the ability to engage with guests in a friendly and professional manner
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Excellent communication skills and a team player mentality
- Ability to work flexible hours, including nights, weekends, and holidays as needed
Job Duties
- Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner
- Anticipate guest needs and ensure that all interactions exceed expectations
- Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation
- Customize drinks to suit guest preferences while adhering to portion control and quality standards
- Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages
- Verify guest identification with discretion and professionalism
- Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information
- Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools
- Ensure the careful storage and proper rotation of products to preserve freshness and quality
- Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests
- Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence
- Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements
- Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift
- Properly sanitize all glassware, tools, and surfaces to uphold the hotel’s high hygiene standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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