Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $18.00
Work Schedule
Flexible
Benefits
medical coverage options
on-site clinic
Dental plans
vision plans
voluntary benefits
Tuition Assistance
Student loan repayment
dependent scholarship programs
401K with company match
Free parking
team member activities
Free Meals
Job Description
Caesars Entertainment is a renowned leader in the hospitality and gaming industry, committed to delivering unforgettable experiences to millions of guests worldwide. As an established entertainment and hospitality company, Caesars Entertainment operates a vast portfolio, including Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn. These properties contribute collectively to creating a dynamic environment that offers premier gaming experiences, exceptional hotel accommodations, and versatile spaces for conventions, meetings, and entertainment events of all sizes. Caesars Entertainment is dedicated to fostering a vibrant community for both guests and team members by emphasizing excellence, inclusion, and innovation... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to work in a team environment and handle stress
- Mathematical ability including adding and subtracting
- Ability to stand and walk 8 to 10 hours per shift
- Ability to read, write, and communicate in English
- Knowledge of cocktail ingredients and mixing techniques
- Physical mobility with reasonable accommodation
- Ability to lift and carry up to 75 lbs
- Ability to reach, grip, bend, stoop, and twist
- Ability to use hand motions for drink preparation and cleaning
- Flexibility to work nights, weekends, and holidays
- Ability to work in environments with dust, smoke, noise, and temperature variations
- Must meet professional appearance standards
Job Qualifications
- Ability to work in a team environment and under stress as the volume of business increases
- High school diploma or equivalent preferred
- Mathematical ability including the ability to add and subtract
- Count money and change correctly
- Ability to stand and walk for 8 to 10 hour shifts
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Knows cocktail ingredients and proper mixing and pouring techniques
- Must be physically mobile with reasonable accommodation
- Must be able to lift and carry up to 75 lbs
- Must be able to reach above and below the shoulder, grip small items, bend, stoop and twist while preparing cocktails
- Able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas
- Able to work in constricting areas
- Must be able to respond to visual and oral cues
- Must be flexible with schedule including nights, weekends, and holidays as required
- Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality
- Must meet professional appearance standards as prescribed by company policy
Job Duties
- Providing prompt, courteous beverage refreshment service to guests
- Providing a great experience for every guest, every time through courteous interaction
- Keeping informed of continually changing promotional beverages, events and services
- Maintaining integrity of all financial controls and responsibilities
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- appears in publicity photos
- Promotes casino events and programs
- Works closely with rewards program to promote new card sign up programs
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
- Slices and pits fruit as required
- Operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- Operates a cash register/POS System, ringing proper amount into the register and giving the guest or server the correct change
- Accounts for all cash, charge and complimentary sales according to established procedure
- maintains integrity of all financial controls and responsibilities
- Maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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