Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical insurance
on-site clinic
Dental Insurance
Vision Insurance
Tuition Assistance
Student loan repayment
dependent scholarship programs
401K with company match
Free parking
team member activities
Free Meals
Job Description
Caesars Entertainment is a leading global entertainment company dedicated to creating memorable experiences for guests through world-class hospitality, gaming, and entertainment offerings. The company operates an extensive portfolio of casinos, hotels, and entertainment venues, delivering unparalleled service in each market it serves. With a rich history of innovation and guest satisfaction, Caesars Entertainment continues to blaze the trail in the hospitality and gaming industries by investing in their team members through comprehensive benefits and ongoing career development opportunities.
Within the Council Bluffs area, Caesars Entertainment manages several prominent properties including Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Ce... Show More
Within the Council Bluffs area, Caesars Entertainment manages several prominent properties including Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Ce... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to stand and walk for 8 to 10 hour shifts
- Must be physically mobile with reasonable accommodation
- Must be able to lift and carry up to 75 lbs
- Must be able to reach above and below the shoulder, grip small items, bend, stoop and twist while preparing cocktails
- Must be able to use hand motions when preparing and pouring all types of drinks and cleaning bar areas
- Must be able to work in constricting areas
- Must be able to respond to visual and oral cues
- Must be flexible with schedule including nights, weekends and holidays
- Must be able to work in environments with dust, secondhand smoke, noise, temperature levels, lighting, vibration, crowds and air quality
- Must meet professional appearance standards as prescribed by company policy
Job Qualifications
- Ability to work in a team environment and under stress as volume of business increases
- High school diploma or equivalent preferred
- Mathematical ability including ability to add and subtract
- Ability to stand and walk for 8 to 10 hour shifts
- Read, write legibly, understand and speak English
- Excellent customer service and communication skills
- Knowledge of cocktail ingredients and proper mixing and pouring techniques
- Physical mobility with reasonable accommodation
- Ability to lift and carry up to 75 lbs
- Ability to reach above and below shoulder, grip small items, bend, stoop and twist while preparing cocktails
- Ability to use hand motions when preparing and pouring drinks and cleaning bar areas
- Ability to work in constricting areas
- Ability to respond to visual and oral cues
- Flexibility to work nights, weekends and holidays
- Ability to work in various environmental conditions such as dust, secondhand smoke, noise, temperature variations, lighting, vibration, crowds and air quality
- Complies with professional appearance standards as prescribed by company policy
Job Duties
- Providing prompt and courteous beverage refreshment service to guests
- Providing a great experience for every guest through courteous interaction
- Keeping informed of continually changing promotional beverages, events and services
- Maintaining integrity of all financial controls and responsibilities
- Monitoring guest consumption of alcohol and intervening as needed according to guidelines
- Serving as ambassador of goodwill during work and at customer and public relations functions
- Promoting casino events and programs
- Working closely with rewards program to promote new card sign up programs
- Providing personalized service using guest names
- Resolving service problems according to guidelines
- Preparing and pouring drink orders with proper portions and ingredients according to recipe
- Slicing and pitting fruit as required
- Operating and maintaining all equipment and utensils in accordance with guidelines and safety procedures
- Operating a cash register/POS system, ringing correct amounts and giving accurate change
- Maintaining a clean and stocked workstation per health and safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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