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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.70 - $27.70
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Paid vacation
paid sick days
Paid holidays
Pension Plan
legal services
maternity leave
Parental leave
Job Description
Sonesta International Hotels stands as the 8th largest hotel company in the United States, distinguished by its rapid growth and innovative approach to hospitality. With a unique and diverse portfolio that includes full-service and focused hotels located in major cities across the country and internationally, Sonesta proudly manages, owns, and franchises over 1,000 properties spanning eight countries. The company places a strong emphasis on the human side of hospitality, aiming to deliver exceptional service infused with passion and loyalty. Sonesta's mission, "Together We Thrive," underscores their commitment to providing quality, value, and memorable hospitality experiences to every guest during every... Show More
Job Requirements
- Valid food handler certificate
- TIPS certification
- previous front facing guest service experience
- ability to stand and exert fast-paced mobility for entire shift
- ability to read, write and speak English fluently
- excellent organizational skills
- attention to detail
- ability to work with minimal supervision
- willingness to adhere to uniform and grooming standards
- knowledge of safety and sanitation guidelines
Job Qualifications
- Excellent organizational skills and attention to detail
- able to work quickly without compromising quality
- ability to work with minimal supervision and maintain a high level of performance
- attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- must be able to stand and exert fast-paced mobility for entire shift
- ability to work cohesively with co-workers as part of a team
- food handlers and TIPS certificates required
- previous front facing guest service experience required
- must read, write and speak the English language fluently
- ensure overall guest satisfaction
Job Duties
- Greet, welcome, and interact with guests in a warm and friendly manner
- take orders, prepare drinks according to recipes and serve all food and beverage requests in the bar
- demonstrate complete knowledge of the food and beverage menu
- prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards
- inventory unused liquor and beverages
- ensure that all liquor is properly secured before, during, and at close of shift
- adhere to all cash handling and credit card policies and procedures
- ensure that all drink orders from servers are accurately rung into the P.O.S. system
- clean and reset bartop and tables immediately after guests depart
- complete all closing duties and reports as assigned
- secure all liquors, beers, wines, coolers, cabinets and storage areas
- adhere to established safety and sanitation guidelines
- adhere to uniform and grooming standards
- perform other duties or projects as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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