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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $26.70 - $27.70
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
Health Insurance
Parental leave
Job Description
Sonesta International Hotels is the 8th largest hotel company in the United States and is growing rapidly, known for a diverse portfolio that blends full-service and focused hotels in major cities. Sonesta operates over 1000 properties across eight countries, providing a unique mix of owned, managed, and franchised hotels. The company is dedicated to delivering exceptional hospitality experiences by focusing on the human side of service, offering passion-driven guest interactions, purposeful loyalty, and creating moments that genuinely connect with guests. Sonesta's mission is summarized by the phrase "Together We Thrive," emphasizing their commitment to quality, value, and remarkable hospitality in... Show More
Job Requirements
- High school diploma or equivalent
- previous front-facing guest service experience
- food handler and TIPS certification
- ability to stand and work efficiently in a fast-paced environment for entire shift
- ability to communicate fluently in English
- adhere to safety, sanitation, and uniform policies
Job Qualifications
- Excellent organizational skills and attention to detail
- able to work quickly without compromising quality
- ability to work with minimal supervision and maintain a high level of performance
- attentive, friendly, helpful and courteous to all guests, managers and fellow employees
- must be able to stand and exert fast-paced mobility for entire shift
- ability to work cohesively with co-workers as part of a team
- food handlers and TIPS certificates required
- previous front facing guest service experience required
- must read, write and speak the English language fluently
- ensure overall guest satisfaction
Job Duties
- Greet, welcome, and interact with guests in a warm and friendly manner
- take orders, prepare drinks according to recipes and serve all food and beverage requests in the bar
- demonstrate complete knowledge of the food and beverage menu
- prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards
- inventory unused liquor and beverages
- ensure that all liquor is properly secured before, during, and at close of shift
- adhere to all cash handling and credit card policies and procedures
- ensure that all drink orders from servers are accurately rung into the P.O.S. system
- clean and reset bartop and tables immediately after guests depart
- complete all closing duties and reports as assigned
- secure all liquors, beers, wines, coolers, cabinets and storage areas
- adhere to established safety and sanitation guidelines
- adhere to uniform and grooming standards
- perform other duties or projects as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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