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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.70 - $23.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Health savings account
401(k) retirement plan
Paid vacation
paid sick days
educational assistance
Paid parental leave
Life insurance
Short term disability insurance
long term disability insurance
Employee Discounts
Hospital Indemnity insurance
critical illness insurance
accident insurance
Job Description
Sonesta International Hotels stands as the 8th largest hotel company in the United States, rapidly expanding its footprint with a diverse portfolio that includes more than 1000 properties across eight countries. The company manages an impressive array of full-service and focused hotels located in major cities, combining luxury, convenience, and exemplary service to deliver an unforgettable experience for every guest. Sonesta's approach to hospitality is deeply rooted in human connection, providing passionate service, fostering loyalty, and curating experiences that resonate personally with travelers. Recognized for its growth and commitment to quality, the company embraces a culture referred to as 'Together... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience as a bartender or in a similar role
- Knowledge of alcoholic and non-alcoholic beverages and their preparation
- Ability to use bar equipment safely
- Excellent communication and interpersonal skills
- Ability to handle cash and maintain financial accuracy
- Ability to stand for extended periods
- Ability to work flexible hours including nights, weekends, and holidays
Job Qualifications
- High school diploma or equivalent
- Previous bartending experience preferred
- Knowledge of beverages, wines, and cocktails
- Ability to follow recipes and serving procedures
- Strong customer service and communication skills
- Ability to handle transactions accurately
- Familiarity with P.O.S. systems
- Ability to maintain cleanliness and organization
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Job Duties
- Complete knowledge of all menu items, liquor brands, beer and non-alcoholic selections available respective prices
- Knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list
- Complete knowledge of designated glassware, ingredients, preparation method and garnishes for each drink
- Complete knowledge of table/seat/station numbers, room capacity, hours of operation for the bar
- Maintain complete knowledge of correct maintenance and use of equipment
- Obtain assigned bank and ensure accuracy of contracted monies
- Keep bank secure at all times
- Obtain outlet keys from security
- Complete opening side duties
- Check quality amount of all bar stock and supplies by using checklist
- Complete opening inventory sheet
- Requisition all necessary supplies
- Transport supplies from storeroom to bar
- Stock ice in bar
- Set up bottles in display cabinet and speed rail
- Prepare garnishes
- Stock glassware and paper supplies
- Prepare mixes
- Check condition and cleanliness of blender, shaker and other tools
- Check temperature of refrigeration units and glass wash machine
- Change date on credit card imprinter at opening shift
- Inspect cleanliness and condition of bar, guest and service areas
- rectify any deficiencies
- Greet guests and take their orders (food and beverage), utilizing suggestive/upselling techniques
- Call orders into Room Service
- Ensure that all drink orders from servers are accurately rung into the P.O.S. system before giving drinks to them
- Prepare all drink orders for guests according to outlet recipes
- Serve drinks to guests
- Open and serve wine/champagne bottles
- Anticipate guests’ needs, respond promptly and acknowledge guests even when busy
- Maintain positive guest relations
- Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry
- Handle guest complaints following the six step procedures and ensuring guest satisfaction
- Answer outlet telephone within 3 rings, using correct greeting and telephone etiquette
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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