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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
Team-oriented work environment
Job Description
The Omni Orlando Resort at ChampionsGate is a premier four-diamond resort located in Orlando, Florida, renowned for its world-class amenities and exceptional guest services. Situated amidst 36 holes of championship golf courses and 15 acres of recreational facilities, this resort offers a luxurious retreat for both leisure and business travelers. Guests can indulge in the signature Mokara Spa, savor delicious meals at one of five distinctive dining establishments, or enjoy an array of aquatic activities, including an 850-foot lazy river. As a part of the Omni Hotels & Resorts brand, the resort maintains a reputation for excellence, combining elegant accommodations... Show More
Job Requirements
- must have at least a high school diploma or equivalent
- must have or be willing to obtain TIPS certification
- must be at least 18 years of age
- must have a minimum of one year bartending experience in a fast-paced environment
- must have strong communication skills
- must be able to stand for extended periods
- must be able to lift and carry up to 40 pounds
- must have basic math skills for cash handling
- must be willing to work flexible shifts including weekends and holidays
Job Qualifications
- commitment to quality service, and food and beverage knowledge
- has at least one year of bartending experience in a face past environment
- must have or be willing to obtain a valid TIPS certification
- must be at least 18 years of age
- legal age to serve alcohol
- must have moderate knowledge of cocktails and liquor varieties
- must have strong communication skills both verbal and written
- ability to work calmly and effectively under pressure
- must be confident with problem solving abilities, prioritize and stay organized
- must be able to work under minimal supervision
- ensure uniform and personal appearance are clean and professional
- must be able to perform job functions with attention to detail, speed, and accuracy
- excellent people skills and outgoing personality
- must work cohesively with co-workers as part of a team
- maintain confidentiality of guest information and pertinent hotel data
- maintains a safe, clean, organized, and stocked work area
- must be able to work flexible shifts and schedules, including AM and PM shifts, weekends, and holidays
Job Duties
- must have knowledge of all food and drink menu items
- must be familiar with state alcohol service guidelines
- maintain complete knowledge of and comply with all company and departmental policies/service procedures/standards
- serves food and beverage to guests following moments of service (MOS) and adheres to service times
- acknowledge and greet all guests, anticipate guest needs, and respond to guest inquiries or requests
- communicate with guests and food and beverage staff in a clear and professional manner at all times
- communicate additional meal requirements, allergies, dietary needs, and special requests to manager and kitchen
- maintain complete knowledge of all liquor brands, beers, outlet specific beverages and non-alcoholic selections offered
- monitor and maintain cleanliness, organization, and sanitation of back bar and bar top
- attends monthly staff meetings to receive information and direction
- contributes to a professional workplace that maximizes employee moral, productivity, and effectiveness
- works well with a diverse FOH and BOH staff
- ensures responsible service of alcohol by following all legal requirements including carding and consumption
- accurately takes food and beverage orders from guests and promptly records all transactions in the Micros system
- maintains guest tabs and facilitates payment following procedures
- responsible for continuous maintenance of liquor par levels and daily beer, wine, liquor, and supply orders from the storeroom
- responsible for maintaining a house bank of with monthly bank counts performed at random
- performs additional responsibilities although not detailed, as requested by a manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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