Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.50 - $1.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
flexible scheduling
Job Description
Terranea Resort is a distinguished luxury destination located on the stunning Southern California coastline, offering guests an immersive experience in a breathtaking oceanfront setting. Known for its exceptional service and beautifully appointed accommodations, Terranea combines the tranquility of a seaside retreat with a vibrant array of dining, recreation, and wellness options. The resort prides itself on delivering unparalleled guest experiences through its highly trained staff and attention to detail in every aspect of hospitality. As a landmark destination, Terranea attracts visitors from around the world who seek both relaxation and adventure in an upscale environment. The resort has earned a... Show More
Job Requirements
- High School Diploma or GED
- Must be RBS certified or become certified within 30 days of hire
- Must have a current Food Handlers card
- Previous bartending experience in a professional setting preferred
Job Qualifications
- Energetic, enthusiastic and motivated individual
- Must be able to speak, comprehend, read and write English
- Strong communication skills
- Ability to implement and uphold service standards
- Ability to prioritize and organize work assignments
- Ability to interact with all associates and guests
- Ability to work well in stressful, high-pressure situations
- Must be able to stand or walk for long periods
- Knowledge of classic cocktails, wines, spirits and beers
- Ability to work under variable temperature conditions
Job Duties
- Prepare alcoholic and non-alcoholic beverages for guests
- Assess bar customer needs and make personalized recommendations
- Stock and maintain bar area to resort and health department standards
- Provide an exceptional and memorable guest experience
- Participate in ongoing training for professional development
- Serve food courses and alcoholic beverages to guests sitting at the bar
- Set up bar and bar area according to resort standards
- Cut fruit and prepare garnishes as set by resort standards
- Keep the bar area organized and clean
- Know all specialty cocktail ingredients and garnishes
- Follow pouring procedures accurately using a jigger
- Notify supervisors of product shortages or out-of-stock items
- Operate draft beer systems and change kegs
- Answer questions on menu selections and drinks
- Communicate with kitchen regarding menu questions and order status
- Record transactions in MICROS system accurately
- Check in with guests to ensure satisfaction
- Maintain cleanliness of work areas and glassware
- Complete closing duties including restocking and turning off lights
- Present accurate checks and process payments
- Ensure uniform and personal appearance are clean and professional
- Welcome and acknowledge guests according to resort standards
- Anticipate and address guest service needs
- Communicate clearly and professionally
- Develop and maintain positive working relationships
- Ensure adherence to quality standards
- Ability to move and lift objects up to 25 pounds
- Thank guests with genuine appreciation
- Assist supervisors with inventory
- Report suspicious IDs or intoxicated guests
- Handle cash banks properly
- Transfer checks timely for guests moved to different sections
- Adhere to departmental policies and procedures
- Communicate effectively with peers and management
- Practice effective listening
- Maintain cleanliness of work and general property areas
- Adhere to grooming and uniform standards
- Be courteous to guests and coworkers
- Maintain knowledge of liquor brands and drink selections
- Perform other reasonable job duties as requested
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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