Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan
Job Description
Golden Route Operations (GRO) is the leading Slot Route Company in Nevada, known for its commitment to excellence and innovation within the gaming and hospitality industry. Established as a key partner in Nevada's gaming market, GRO has cultivated a reputation for delivering superior service and fostering meaningful relationships with its clients and employees alike. The company prides itself on providing a supportive and dynamic work environment that emphasizes integrity, teamwork, and forward-thinking solutions to enhance guest experiences and operational efficiency. GRO offers its eligible employees a comprehensive benefits package, including health, dental and vision insurance, life and disability insurance, paid... Show More
Job Requirements
- At least 21 years of age
- High school diploma or equivalent preferred
- Previous bartending experience preferred
- Knowledge of beers, spirits, and wines
- Ability to effectively communicate in English, both written and verbal
- Must be comfortable with self-banking
- Ability to manage multiple tasks and remain calm in high-paced environment
- Obtain and maintain NV Gaming and Alcohol Awareness work cards as applicable
- Verify right to work in the United States
Job Qualifications
- Previous bartending experience preferred
- Experience providing high-touch guest service expected in fun, high-energy environment
- Knowledge of beers, spirits, and wines
- Must be comfortable with self-banking
- Must be team-oriented
- Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- Previous experience exercising sound judgment when dealing with difficult guest situations
- Proven experience providing high level of guest service
- Previous experience with point-of-sale systems, computers, and calculators
- At least 21 years of age
- High school diploma or equivalent preferred
- Ability to effectively communicate in English, both written and verbal
- Obtain and maintain all work cards as required by the company
- Verify right to work in the United States
Job Duties
- Greet guests in an upbeat and positive manner
- Enthusiastically demonstrate knowledge of beer, spirits, wines, and menu items, including house specials, item descriptions, ingredients, and preparation techniques
- Use non-intrusive suggestive selling techniques to sell beverages and food items at the bar
- Take beverage and food orders according to service standards
- Serve and replenish drinks in a timely manner, offer refills or a new drink when the glass is approximately half full
- Input orders accurately into POS system using the Universal Seating guidelines
- Resolve guest complaints ensuring guest satisfaction and communicate situation to management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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