Job Overview
Employment Type
Temporary
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.36
Work Schedule
On-call
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading company in the entertainment and casino gaming industry, operating across North America with 43 destinations. The company also offers online sports betting and iCasino services through theScore Bet Sportsbook and Casino. Known for its commitment to diversity, sustainability, and community values, PENN Entertainment provides a vibrant and dynamic work environment where employees are encouraged to grow and thrive in their careers. The fast-paced nature of the entertainment industry makes PENN an exciting place to work, with a team of diverse and enthusiastic coworkers dedicated to delivering exceptional customer experiences and helping people have more fun.... Show More
Job Requirements
- Must be 21 years of age
- high school diploma or equivalent
- read, write legibly, understand, and speak English
- excellent customer service and communication skills
- count money and change correctly
- know cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule including nights, weekends, holidays, overtime
- must meet professional appearance standards as prescribed by company policy
- physically mobile with reasonable accommodations
- able to respond to visual and oral cues
- able to work in constricted areas
- able to work at a fast pace in often crowded and noisy environment
- physically mobile with the ability to push, pull, carry and lift up to 25 lbs and perform various physical movements as needed
Job Qualifications
- Must have excellent customer service and communication skills
- must know cocktail ingredients and proper mixing and pouring techniques
- ability to work in a fast-paced, often crowded and noisy environment
- capable of handling multiple drink orders efficiently
- must have knowledge of using a cash register or POS system
- must be physically mobile with the ability to push, pull, carry, and lift up to 25 lbs
- must be able to respond to visual and oral cues
- high school diploma or equivalent
Job Duties
- Prepare and pour drink orders with proper portions and ingredients according to recipes
- provide fast, friendly, professional beverage service to guests using their names and team members
- promote a positive influence in the community and participate in company-sponsored events as requested
- maintain a clean and stocked workstation in accordance with established health and safety guidelines
- serve as an ambassador of goodwill while working and at customer and public relations functions
- remember multiple orders and execute them efficiently during open bar special events
- resolve service problems and monitor guest consumption of alcohol using guidelines provided in TiPS alcohol awareness training and notify management as needed
- operate a cash register/Micros POS System, accurately ring sales and give correct change
- be knowledgeable about property events, beverage program, venue offerings, and pricing to provide consistent service
- operate and maintain all equipment and utensils in accordance with established guidelines and safety procedures
- prep for shifts using prep lists and management direction as required
- respond to visual and oral cues during service
- meet professional appearance standards as prescribed by company policy
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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