Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $9.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Flexible Schedule
full benefits package
Free Meals
employee recognition
team environment
Job Description
OTTO is not just your average neighborhood pizza shop; it is a unique establishment that serves as a creative hub for artists, innovators, visionaries, and food connoisseurs. This restaurant masterfully transforms the traditional Italian pizza into an extraordinary culinary experience, promising each guest a memorable visit. OTTO's mission is to revolutionize the pizza experience and create moments worth sharing with friends and family. The company prides itself on fostering a warm and welcoming atmosphere supported by a team of creative and friendly staff dedicated to delivering exceptional service. Employees at OTTO enjoy a dynamic work environment where they are genuinely... Show More
Job Requirements
- Ability to read and comprehend labels, directions, menus, safety documents, and other work-related documents
- Ability to work independently with little supervision required
- Ability to remain calm while working under pressure in a busy environment
- Ability to work within timeframe of standard policies and procedures
- Ability to multi-task and prioritize in a busy, fast-growth environment
- Ability to work well in a team
- Ability to take direction when needed
- Ability to pay attention to detail
- Strong verbal communication required
- Availability of workdays, evenings and weekends as required a must
- Experience strongly preferred
- Excellent customer service required
- Ability to complete and pass the ServSafe course or TIPS as/if directed by GM
- Must meet state age requirements when serving/selling alcohol (18 yrs. or older)
Job Qualifications
- Ability to read and comprehend labels, directions, menus, safety documents, and other work-related documents
- Ability to work independently with little supervision required
- Ability to remain calm while working under pressure in a busy environment
- Ability to work within timeframe of standard policies and procedures
- Ability to multi-task and prioritize in a busy, fast-growth environment
- Ability to work well in a team
- Ability to take direction when needed
- Ability to pay attention to detail
- Strong verbal communication required
- Experience strongly preferred
- Excellent customer service
- Ability to complete and pass the ServSafe course or TIPS as directed by GM
- Must meet state age requirements when serving/selling alcohol (18 yrs. or older)
Job Duties
- Greet all guests when they are seated in the bar area
- Interact with guests in a fast and friendly manner for the entirety of their stay
- Maintain current knowledge of the food preparation and ingredients for all menu food and beverage items
- Answer all questions regarding the menu
- Take orders from guests using a POS software system, order slips or by memorization
- Upsell items when appropriate
- Check identification of guests who order alcoholic beverages to ensure they are of legal age
- Carefully note any dietary or allergy items when taking orders
- Properly communicate the order to the kitchen staff for preparation (food items)
- Properly distribute prepared items from the kitchen to the guests
- Check in on guests throughout their visit to ensure their needs are met
- Operate Foodtec system to ring orders on a check
- Accept multiple forms of payment and provide correct change to the customer when needed
- Check dishes and kitchenware for cleanliness and presentation and report any issues to MOD
- Maintain bar area – fill glassware, load ice machines, remove clutter, organize tools
- Perform cleaning side work
- ensures that the bar is a clean and neat area for guests
- Answer incoming calls and address customer queries and take orders when necessary
- Comply with established sanitation standards, safety, personal hygiene and health standards
- Perform closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for morning shift
- Complete all service paperwork as required
- Maintain a clean and neat appearance
- comply with company dress policy
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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