Job Overview
Compensation
Type:
Hourly
Rate:
Range $8.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Medical Coverage
Career growth opportunities
Job Description
PENN Entertainment is a dynamic leader in the gaming and entertainment industry, widely recognized for delivering an unparalleled experience to guests through its high-energy casino resorts and entertainment venues. As a company, PENN Entertainment is committed to creating a fun, safe, and engaging environment that not only entertains guests but also fosters a culture of respect and growth among its employees. The company prides itself on its robust Total Rewards package that includes competitive base salaries, wellness programs, medical coverage starting from day one, 401(k) matching, and annual performance bonuses. Their approach focuses on holistic employee support addressing physical, mental,... Show More
Job Requirements
- must be at least 21 years of age
- previous bar experience preferred
- high school diploma or equivalent
- must successfully complete ServSafe Alcohol training certification course
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- count money and change correctly
- knows cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
Job Qualifications
- high school diploma or equivalent
- previous bar experience preferred
- ServSafe Alcohol training certification
- excellent customer service and communication skills
- knowledge of cocktail ingredients and proper mixing and pouring techniques
Job Duties
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- provides fast, friendly, professional beverage service to casino guests and beverage servers
- prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
- slices and pits fruit as required
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
- accounts for all cash, charge and complimentary sales according to established procedure
- maintains integrity of all financial controls and responsibilities
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job Location
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