Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
competitive base salary
PTO
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Pet insurance
401k
Costco Membership
Bereavement leave
Management Contract Referral Program
Education Assistance
Employee rates at 35+ hotels
Monthly Cell Phone Stipend
Dry Cleaning Services
Hotel Level Executive Bonus Program
retention bonuses
Lead Share Program
Associate of the Month/Quarter & Company-wide Associate of the Year Programs
Associate Referral Bonus Program
Job Description
Springboard Hospitality is a renowned third-party hotel management company with a legacy spanning over 30 years. The company is known for its transformative approach to lifestyle hotels, managing a diverse portfolio of properties across various vibrant destinations from the islands of Hawaii to the tip of Florida. Springboard Hospitality stands out for its commitment to creating authentic experiences that connect travelers to the unique frequency of each hotel's locale. The team is composed of diverse professionals including independent innovators, storytellers, adventure-seekers, tech entrepreneurs, free-thinkers, and community leaders. Together, they cultivate a culture of excellence and innovation, ensuring every guest encounter... Show More
Job Requirements
- High school diploma or GED required
- Prior bartending experience preferred
- Must be 21 years of age to serve alcoholic beverages
- Must be service oriented with excellent customer service and sales skills
- Able to communicate effectively in English
- Energetic and outgoing personality
- Excellent interpersonal and organizational skills
- Able to multi-task in a fast-paced work environment
- Must be able to follow directions accurately
- Ability to work under minimal supervision
- Proficient computer skills including Microsoft Office and POS systems
- Must comply with state liquor laws
- ServSafe and ABC online training required
- Willingness to travel as needed
- Available to work Monday - Friday 8am - 5pm with occasional weekends or holidays
Job Qualifications
- 1+ previous bartending experience in hospitality or fast paced environment preferred
- Advanced knowledge of computer software including Microsoft Office, outlook and or micros station
- High school diploma or GED required
- college degree preferred
- Demonstrate a working knowledge of all property safety and security procedures as required maintaining a secure and safe environment for employees as well as guests
- Report any unusual occurrences and or request to Supervisor
- Read and abide by all the regulations and rules of conduct stated in the Associate Handbook
- Must be service oriented with excellent customer service and sales skills
- Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language
- Must be energetic and outgoing
- Must possess excellent interpersonal and organizational skills
- Must be able to follow directions with attention to detail, speed and accuracy
- Must be a team player with the ability to work under minimal supervision
- Must be able to multi-task in a fast-paced work environment
- Must be able to understand and work with basic financial information and solve basic arithmetic problems
- Must be able to type 45 wpm and have the ability to input data and access information on the computer
- Must have proficient working knowledge of Microsoft Office, Opera
- preferred
- Must be able to exercise confidentiality and discretion
Job Duties
- Make and serve drinks to guests and cocktail servers following established guidelines, procedures and policies regarding beverage and safety controls as prescribed by OLS Hotels and Resorts standards
- Perform all guest contact activities in a cordial, efficient and professional manner
- maintaining a commitment to guest satisfaction
- Ring guest checks, collect cash and process credits and room charges in the exact manner outlined by OLS Hotels and Resorts policies and procedures
- Complete liquor requisitions and supply lists
- Know and comply with state liquor laws
- Ensure established pars are maintained
- Perform all side work duties according to side work schedules
- Attend to bar and tables, take orders and deliver in a timely manner
- Bus tables and set in a timely manner
- Perform opening and closing side work according to standards to ensure that guests are served promptly and efficiently
- Prepare beverages and cocktails according to the standards, for mixing, portion control and presentation
- Serve guests with all food and beverage requirements in a warm, friendly, courteous, and professional manner
- Ensure the bar, lounge, lobby and event areas are kept clean and tidy
- Be familiar with the computer POS system
- Carry out cashiering functions by closing checks and servicing the guest
- Follow all state liquor laws and assigned training is required
- Follow prescribed procedures in serving liquor with care to avoid problems with intoxicated guests, and when necessary, report to management
- ServSafe and ABC online training required for the role
- Stock and clean glassware
- Check soda tanks to ensure that they are full and secured properly to the bar
- Prepare all garnishes
- Prepare juices and syrups for bar service
- Change kegs and soda bibs
- Assist in cleaning of tables and all lounge area as needed
- Ensure overall guest satisfaction
- Deliver food to guests
- Knowledge of both food and drink menu to offer guests suggestions and upsell
- Knowledge of what all hotel food and beverage options are and be able to quality control all items served to guests
- Follow hotel handbook protocols
- Perform special projects and other responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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