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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $29.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Travel discount
Employee Discounts
Job Description
Sentral is a dynamic and innovative network of residential communities committed to redefining the way people live. With a mission to be the leading residential hospitality operator, Sentral elevates the concept of home by combining superior performance, enhanced living experiences, and a connected community network. These communities are strategically located in some of the world’s most vibrant cities including Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more locations planned for the future. Sentral's approach to residential life emphasizes convenience, connection, and comfort, creating what they... Show More
Job Requirements
- Work in a space that includes indoor and outdoor spaces, with and without covering
- Stand behind a desk for the majority of an 8-hour shift
- Move body in repetitive motions for extended periods of time
- Move throughout the property as needed
- Transport boxes and equipment weighing up to 50 pounds
- Communicate with other persons in the building
- Observe details in surrounding areas and on a screen
Job Qualifications
- Knowledge of applicable laws and regulations
- Prior knowledge of mixing, garnishing and serving classic cocktails
- Computer literacy and general math skills
- Knowledge of mixology for traditional and creative cocktails
- Understanding of unique and complementary flavor pairings
- Impeccable customer service and social perceptiveness
- Positive attitude and excellent communication skills
- Ability to evaluate guest and resident satisfaction and responsiveness
- Ability to enforce company policies regarding the consumption of alcohol
- Accountability in maintaining inventory and processing payments
- Ability to multitask and adapt quickly
- Ability to keep the bar organized, stocked and clean
- Ability to remain calm and professional in a fast-paced work environment
- Ability to work a flexible schedule, including evenings, weekends, and holidays
Job Duties
- Verify identification and age requirements of guests and residents
- Mix traditional and creative cocktails
- Prepare alcoholic and non-alcoholic beverages and coffee drinks for bar and restaurant patrons
- Memorize recipes to prepare cocktails
- Process payment from guests and residents
- Understand all spirits, mixers, homemade ingredients, wines and beers
- Restock and replenish bar inventory and supplies
- Display a sense of urgency to nurture a consistent and excellent guest experience
- Comply with all food and beverage regulations
- Make suggestions based on guest and resident tastes and preferences
- Record and balance cash receipts and prepare cash deposits
- Open and maintain tabs throughout their shift
- Build a rapport with regular guests and residents to create a positive atmosphere
- Greet guests and residents and organize order queue
- Explain our unique service model to guests and residents
- Guide guests through the food and beverage menus
- Understand preparation of menu items, allergen information, cocktails and wines
- Take food and beverage orders, assign guests to tables/bar seats, and direct them to a teammate to be seated
- Maintain communication with teammates to best manage seating availability
- Deliver food orders from the kitchen to guests quickly and accurately
- Keep dining room clean, organized, and properly set throughout the shift
- Perform basic cleaning tasks as needed or directed by supervisor
- Assist with special events and fill in for absent staff as needed
- Use conflict resolution to promptly address customer service issues and refer guests and residents to management when necessary
- Greet, welcome, and connect with guests
- Maintain service quality standards by delivering premium guest service and treating each guest as a VIP
- Anticipate guest needs and provide tailored experiences
- Handle all guest exchanges in an efficient, professional, and competent manner
- Utilize all equipment safely and correctly
- Perform other related duties and assignments as needed and assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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