Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Benefits
Health Insurance
401(k) matching
Paid Time Off
Annual performance bonus
day-one medical coverage
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences, with a footprint that spans 43 destinations across North America. Known for its dynamic and fast-paced environment, PENN Entertainment is dedicated to changing the entertainment landscape by offering innovative and engaging experiences to its diverse customer base. The company extends beyond traditional casino operations to include online sports betting and iCasino platforms through ESPN BET and theScore Bet Sportsbook and Casino. This positions PENN Entertainment at the forefront of digital transformation in the gaming industry, appealing to a broad audience of sports and gaming enthusiasts.<... Show More
Job Requirements
- Must be 21 years of age
- high school diploma or equivalent
- excellent customer service/communication skills
- count money and change correctly
- knows cocktail ingredients and proper mixing and pouring techniques
- available to work required schedule which may include nights, weekends, holidays and overtime as needed
- must meet professional appearance standards as prescribed by company policy
- must be physically mobile with reasonable accommodation
- must be able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate noise and bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- employee could be exposed to an environment containing unrestricted second-hand tobacco smoke
Job Qualifications
- High school diploma or equivalent
- excellent customer service skills
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- ability to count money and change correctly
- strong communication skills
- ability to work in a fast-paced, team-oriented environment
- good physical stamina and mobility
- ability to adhere to professional appearance standards
- ability to follow safety and health guidelines
Job Duties
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- serving as ambassador of goodwill while working and at customer and public relations functions
- promoting casino events and programs
- providing personalized service and uses guest name
- resolving service problems according to guidelines
- providing fast, friendly, professional beverage service to casino guests and beverage servers
- preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
- slicing and pitting fruit as required
- operating and maintaining all equipment and utensils as required in accordance with established guidelines and safety procedures
- operating a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
- accounting for all cash, charge and complimentary sales according to established procedures
- maintaining integrity of all financial controls and responsibilities
- works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- maintaining a clean and stocked workstation in accordance with established health and safety guidelines
Job Qualifications
Experience
No experience required
Job Location
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