Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading company in the entertainment and hospitality industry, known for delivering exciting and enjoyable experiences to guests across multiple venues including casinos, hotels, and entertainment complexes. The company is dedicated to providing a dynamic and inclusive workplace where employees can thrive, grow, and advance their careers. PENN Entertainment places a strong emphasis on its corporate culture, which values fun, diversity, and the enthusiastic pursuit of exceptional guest service. Team members are supported through comprehensive wellness programs aimed at promoting financial, physical, and mental well-being, ensuring they are well-equipped to excel both professionally and personally.
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Job Requirements
- Must be at least 21 years of age
- high school diploma or equivalent
- must successfully complete ServSafe Alcohol training certification
- previous bar experience preferred
- must read, write legibly, understand and speak English
- excellent customer service/communication skills
- ability to count money and change correctly
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- availability to work nights, weekends, holidays and overtime
- must meet professional appearance standards
- must be physically mobile with reasonable accommodation
- able to respond to visual and oral cues
- able to work in constricting areas
- able to tolerate second-hand smoke, noise, bright lights
- able to work at fast pace in crowded/noisy environment
- physically mobile with ability to push, pull, carry and lift up to 25 lbs
- able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
- able to perform job duties in varying work areas such as confined spaces
- supervisory responsibilities involving managing work procedures and coaching team members
- ability to read and interpret documents in English
- verbal and written communication skills in English
- ability to apply commonsense understanding to carry out instructions
- must qualify for licenses and permits required
- must complete responsible alcohol service training
- must possess valid driver’s license with acceptable driving history
Job Qualifications
- High school diploma or equivalent
- successful completion of ServSafe Alcohol training certification
- previous bar experience preferred
- excellent customer service and communication skills
- knowledge of cocktail ingredients and proper mixing techniques
- ability to count money and provide correct change
- ability to work nights, weekends, holidays and overtime as needed
- professional appearance as per company policy
- physical mobility with or without reasonable accommodation
- ability to respond to visual and oral cues
- ability to work in constricted areas and tolerate second-hand smoke, noise, and bright lights
- ability to work at a fast pace in crowded and noisy environments
- ability to push, pull, carry, lift up to 25 lbs, and perform physical activities like bending, stooping, crouching, kneeling, and balancing
- supervisory skills including managing work procedures, coaching and counseling team members
- ability to read and interpret documents in English
- ability to communicate verbally and in writing in English
- ability to apply commonsense understanding to instructions
- possession of licenses and permits as required by regulations
- valid driver’s license with acceptable driving history
- completion of responsible alcohol service training
Job Duties
- Complete all required duties upon opening and closing of the bar
- provide courteous service of frozen daiquiris and beverages including offering samples and suggestive selling
- stock and maintain the bar area in a clean and orderly fashion
- clean, sanitize and lubricate daiquiri freezers according to schedule
- greet guests in a friendly manner creating an upbeat and fun environment
- take drink orders and serve promptly while checking IDs and following responsible serving guidelines
- make all drinks accurately according to recipe with proper garnish
- slice and pit fruit as required
- prepare and deliver guest food orders as needed
- monitor guest alcohol consumption and intervene as necessary
- serve as ambassador of goodwill and promote casino events and programs
- provide personalized service using guest name
- resolve service problems according to guidelines
- operate and maintain all equipment and utensils safely
- operate cash register/POS system accurately and maintain financial integrity
- work collaboratively with beverage servers, bartenders, barbacks, and supervisors
- maintain a clean and stocked workstation and guest areas
- perform any and all duties as assigned by supervisor or management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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