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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $25.00
Work Schedule
Standard Hours
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career Development
team environment
Job Description
AC Hotel Bentonville is a premier hospitality establishment located in Northwest Arkansas, renowned for bringing modern European-inspired hospitality to the region. The hotel prides itself on its contemporary design, sleek accommodations, and a vibrant social atmosphere that perfectly blends style with comfort. Guests at AC Hotel Bentonville experience a culture-driven environment where thoughtful service, attention to detail, and refined aesthetics come together to provide a seamless and memorable stay. The hotel is part of the global AC Hotels by Marriott brand, known for offering travelers a unique blend of urban sophistication and simplicity, making it a favorite destination for business... Show More
Job Requirements
- Minimum age 21
- previous bartending, serving, and/or customer service experience
- ability to stand for long periods up to 5 hours
- able to reach, bend, stoop and frequently lift up to 40 pounds
- wear closed toe, non-canvas, non-skid soled shoes
- maintain excellent attendance and punctuality
- maintain professional appearance and uniform standards
Job Qualifications
- Must be age 21 or above
- outgoing personality with positive attitude and strong communication skills
- knowledgeable of wine and beverage brand selections, drink garnishes, and prices
- comprehensive knowledge of wines by glass and growing knowledge of wines by bottle
- in-depth understanding of house cocktail ingredients, inspiration, and techniques
- complete comprehension of classic and contemporary cocktail recipes
- open to trying new food and drinks
- able to confidently make food and beverage pairing recommendations
- knowledgeable of pre-check register operation
- possess basic math skills and handle money accurately
- computer literate with ability to operate ordering procedures
- knowledge of basic sanitation standards
- effective communication skills with co-workers and supervisors
- ability to think and communicate clearly in high-pressure situations
- excellent attendance and punctuality
Job Duties
- Observe customers as they enter the bar and greet them promptly and properly within 1 minute
- present drink menus, make recommendations, and answer beverage questions
- take beverage orders from guests and servers
- prepare and serve alcoholic and non-alcoholic drinks according to standard recipes
- upsell drink specials and food items as directed
- execute wine service when necessary
- check regularly with guests to ensure satisfaction
- communicate allergy and dietary restriction information clearly
- take tables in bar or dining room as assigned
- record drink orders accurately in POS system
- accept guest payments and process transactions
- learn and recognize regular patrons by name
- provide gracious and professional service efficiently
- respond promptly and courteously to guest requests or problems
- report equipment or bar maintenance issues to management
- maintain bottles and glasses attractively and functionally
- keep bar properly stocked at all times
- maintain cleanliness of bar areas including counters, sinks, utensils, shelves, and storage
- assist in restocking bar inventory and supplies
- maintain professional appearance and uniform standards
- foster positive teamwork among Co-workers and between front of house, back of house, and hotel staff
- thank every guest sincerely upon departure
- follow established sanitation and company procedures
- perform additional tasks as assigned by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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