Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
wellness programs
Medical coverage day one
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and online platforms such as ESPN BET and theScore Bet Sportsbook and Casino, PENN is revolutionizing how people engage with entertainment and gaming. The company prides itself on fostering an inclusive and diverse workplace culture committed to sustainability and community impact. PENN offers a fast-paced and dynamic work environment where team members collaborate passionately to deliver exceptional fun and hospitality to guests. As a full-time employer, PENN provides competitive salaries and a comprehensive Total Rewards package that supports financial,... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Excellent customer service and communication skills
- Ability to count money and change correctly
- Knowledge of cocktail ingredients and proper mixing and pouring techniques
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded and noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs, and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke
Job Qualifications
- High school diploma or equivalent
- Excellent customer service and communication skills
- Knowledge of cocktail ingredients and proper mixing and pouring techniques
- Ability to count money and change correctly
- Ability to work required schedule including nights, weekends, holidays and overtime
- Professional appearance standards adherence
- Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs
- Ability to respond to visual and oral cues
- Ability to work in constricted areas and tolerate noise and bright lights
- Ability to work fast-paced in crowded and noisy environments
Job Duties
- Monitoring guest consumption of alcohol and intervening as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and using guest name
- Resolving service problems according to guidelines
- Providing fast, friendly, professional beverage service to casino guests and beverage servers
- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
Job Qualifications
Experience
No experience required
Job Location
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