Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $18.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs
Job Description
PENN Entertainment is a leading provider of integrated entertainment, sports content, and casino gaming experiences across North America. With 43 destinations and a strong digital presence through online sports betting and iCasino platforms like ESPN BET and theScore Bet Sportsbook and Casino, PENN Entertainment has grown into a major player in the gaming and entertainment industry. The company is deeply committed to values such as diversity, sustainability, and community involvement, striving to deliver exceptional experiences to guests while supporting team members' growth and well-being. As an Equal Opportunity Employer, PENN Entertainment fosters an inclusive workplace where talent and enthusiasm for... Show More
Job Requirements
- Must be 21 years of age
- High school diploma or equivalent
- Excellent customer service and communication skills
- Count money and change correctly
- Knows cocktail ingredients and proper mixing and pouring techniques
- Available to work required schedule which may include nights, weekends, holidays and overtime as needed
- Must meet professional appearance standards as prescribed by company policy
- Must be physically mobile with reasonable accommodation
- Must be able to respond to visual and oral cues
- Able to work in constricting areas
- Able to tolerate noise and bright lights
- Able to work at a fast pace in often crowded or noisy environment
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
- Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke
Job Qualifications
- Must be 21 years of age
- High school diploma or equivalent
- Excellent customer service and communication skills
- Knows cocktail ingredients and proper mixing and pouring techniques
- Ability to operate cash register or POS system accurately
- Professional appearance according to company standards
- Ability to work in fast-paced, noisy, and crowded environments
- Physically capable to push, pull, carry, and lift up to 25 pounds with reasonable accommodations
Job Duties
- Monitoring guest consumption of alcohol and intervenes as needed according to guidelines
- Serving as ambassador of goodwill while working and at customer and public relations functions
- Promoting casino events and programs
- Providing personalized service and uses guest name
- Resolving service problems according to guidelines
- Providing fast, friendly, professional beverage service to casino guests and beverage servers
- Preparing and pouring drink orders with proper portions and ingredients according to recipe, communicating with beverage servers, and presenting drinks to guests or servers as required
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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