Job Overview
Employment Type
Hourly
Full-time
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Employee assistance program
Job Description
Eddie Merlot's is a premier steakhouse renowned for delivering an exceptional dining experience through superior service, quality cuisine, and a refined ambiance. As an upscale restaurant, Eddie Merlot's is committed to creating memorable moments for guests by blending classic steakhouse traditions with modern culinary techniques and top-tier hospitality. With a strong emphasis on guest satisfaction, the establishment prides itself on its attentive and knowledgeable staff who contribute significantly to the brand's reputation and success. Eddie Merlot's continues to expand its presence and enhance its offerings, making it a renowned destination for steak lovers and those seeking a sophisticated dining environment.Show More
Job Requirements
- high school diploma or equivalent
- legal age to serve alcohol
- previous bartending or relevant hospitality experience preferred
- ability to stand for extended periods
- availability to work flexible hours including nights, weekends, and holidays
- ability to pass background check and related screenings
- good physical stamina
- adherence to all safety and sanitation guidelines
- good interpersonal skills
- professional appearance and punctuality
Job Qualifications
- ability to complete and pass bartending training modules
- excellent communication skills
- strong knowledge of beverage and menu options
- ability to follow recipes and presentation guidelines
- experience working in a fast-paced hospitality environment
- ability to handle multiple tasks efficiently
- strong customer service skills
- teamwork and collaboration skills
Job Duties
- complete and pass required training modules - both initial and ongoing - for bartenders and servers
- know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance
- know and understand beverage and menu options
- follow established recipes and presentation guidelines
- communicate with manager and hosts to understand reservations, guest flow, large parties, or special event needs
- ensure the bar is clean and well-stocked
- ensure the lounge is clean and correctly set up for guests
- complete opening duties checklist
- greet guests as they arrive in the bar and take beverage orders
- prepare and serve drinks, ensuring that lounge guests receive outstanding service
- guide guests through the menu and ordering process
- answer questions
- follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling
- follow standard procedures for accurately taking and inputting food orders
- serve appetizers and menu items in accordance with procedures
- follow up with guests to ensure satisfaction with beverages and food
- know and follow established drink recipes and presentation specifications
- responsible for accurate pouring and portion control
- mix drinks for dining room guests
- place on service bar area
- follow established procedures for check presentation, payment, and tip-reporting
- as they leave, thank guests for dining with us and invite them to return
- clean, stock, and maintain the bar throughout the shift
- perform side duties, closing duties, and other duties as assigned by the manager(s)
- take phone calls from guest for to go orders
- assist with prime society service and encourage membership
- communicate information regarding guest requests or complaints, out-of-stock items, and ideas for improvement to managers
- may be scheduled to work meetings, banquets, and special events
- maintain a good team-work environment by willingly assisting other team members with their station duties and side work when there is a need and/or when available
- follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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