
Job Overview
Benefits
Health Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training and Development
team environment
tip sharing
Job Description
Eddie Merlot's is a distinguished fine dining steakhouse renowned for delivering an exceptional culinary experience and superior guest service. The company prides itself on its commitment to quality, ambiance, and professionalism, making it a preferred destination for those seeking an upscale dining atmosphere. Known for its carefully curated menu, premium steak cuts, and extensive wine and beverage selection, Eddie Merlot's emphasizes attention to detail and a passion for hospitality in every aspect of its operations. The vibrant yet elegant environment, coupled with attentive and knowledgeable staff, creates a memorable experience for diners and sets the company apart in the competitive... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in a bartending or customer service role preferred
- must be at least 21 years old to serve alcohol
- ability to work flexible hours including evenings, weekends, and holidays
- strong communication skills
- knowledge of liquor laws and safety regulations
- ability to stand for extended periods
- must pass required training modules
- ability to work collaboratively in a team environment
- adherence to uniform and grooming standards.
Job Qualifications
- High school diploma or equivalent
- previous bartending experience preferred
- strong knowledge of beverage and cocktail preparation
- excellent communication and interpersonal skills
- ability to multitask and work in a fast-paced environment
- ability to follow recipes and presentation guidelines accurately
- basic math skills for handling cash and payment processing
- team player with a positive attitude
- knowledge of sanitation and safety standards
- customer service oriented
- ability to handle special requests and guest complaints professionally.
Job Duties
- Complete and pass required training modules - both initial and ongoing - for Bartenders and Servers
- know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance
- know and understand beverage and menu options. Follow established recipes and presentation guidelines
- communicate with Manager and Hosts to understand reservations, guest flow, large parties, or special event needs
- ensure the bar is clean and well-stocked. Ensure the Lounge is clean and correctly set up for guests. Complete opening duties checklist
- greet guests as they arrive in the bar and take beverage orders. Prepare and serve drinks, ensuring that lounge guests receive outstanding service
- guide guests through the menu and ordering process. Answer questions. Follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling
- follow standard procedures for accurately taking and inputting food orders. Serve appetizers and menu items in accordance with procedures
- follow up with Guests to ensure satisfaction with beverages and food
- know and follow established drink recipes and presentation specifications. Responsible for accurate pouring and portion control
- mix drinks for Dining Room guests
- place on service bar area
- follow established procedures for check presentation, payment, and tip-reporting
- as they leave, thank Guests for dining with us and invite them to return
- clean, stock, and maintain the bar throughout the shift. Perform side duties, closing duties, and other duties as assigned by the Manager(s)
- take phone calls from guest for 'To Go' orders
- assist with Prime Society service and encourage membership
- communicate information regarding Guest requests or complaints, out-of-stock items, and ideas for improvement to Managers
- may be scheduled to work meetings, banquets, and special events
- maintain a good team-work environment by willingly assisting other team members with their station duties and side work when there is a need and/or when available
- follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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