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Job Overview
Employment Type
Hourly
Work Schedule
Fixed Shifts
Job Description
Eddie Merlot's is a premier steakhouse renowned for delivering an exceptional dining experience that combines superb food, elegant ambiance, and outstanding guest service. Known for its commitment to quality and excellence, Eddie Merlot's operates multiple locations and has earned a reputation for offering fine dining with a focus on steak and seafood, complemented by an extensive wine list and expertly crafted cocktails. As a distinguished establishment in the restaurant industry, Eddie Merlot's prides itself on creating a welcoming atmosphere where guests feel valued and enjoy both the culinary and hospitality aspects of their visit.
Within this esteemed environment... Show More
Within this esteemed environment... Show More
Job Requirements
- High school diploma or equivalent
- prior bartending or beverage service experience preferred
- ability to work flexible shifts including nights, weekends, and holidays
- knowledge of food and liquor safety regulations
- excellent customer service skills
- ability to stand for extended periods
- strong communication skills
- ability to work as part of a team
- attention to detail and ability to maintain cleanliness
- willingness to complete required training modules.
Job Qualifications
- Knowledge of beverage preparation techniques
- ability to work in a fast-paced environment
- excellent communication and interpersonal skills
- ability to handle multiple guests and orders simultaneously
- understanding of food and liquor safety regulations
- experience in customer service or bartending preferred
- high school diploma or equivalent
- ability to work flexible hours including nights, weekends, and holidays.
Job Duties
- Complete and pass required training modules - both initial and ongoing - for Bartenders and Servers
- know your work schedule for the week, arrive at work on time, and meet standards for uniform and professional appearance
- know and understand beverage and menu options, follow established recipes and presentation guidelines
- communicate with Manager and Hosts to understand reservations, guest flow, large parties, or special event needs
- ensure the bar is clean and well-stocked, ensure the Lounge is clean and correctly set up for guests, complete opening duties checklist
- greet guests as they arrive in the bar and take beverage orders, prepare and serve drinks, ensuring that lounge guests receive outstanding service
- guide guests through the menu and ordering process, answer questions, follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling
- follow standard procedures for accurately taking and inputting food orders, serve appetizers and menu items in accordance with procedures
- follow up with Guests to ensure satisfaction with beverages and food
- know and follow established drink recipes and presentation specifications, responsible for accurate pouring and portion control
- mix drinks for Dining Room guests, place on service bar area
- follow established procedures for check presentation, payment, and tip-reporting
- as they leave, thank Guests for dining with us and invite them to return
- clean, stock, and maintain the bar throughout the shift, perform side duties, closing duties, and other duties as assigned by the Manager(s)
- take phone calls from guest for "To Go" orders
- assist with Prime Society service and encourage membership
- communicate information regarding Guest requests or complaints, out-of-stock items, and ideas for improvement to Managers
- may be scheduled to work meetings, banquets, and special events
- maintain a good team-work environment by willingly assisting other team members with their station duties and side work when there is a need and/or when available
- follow Eddie Merlot's policies, procedures, standards, and performance expectations, as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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