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Job Overview
Employment Type
Part-time
Hourly
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
401(k) Plan
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
team environment
Job Description
Eddie Merlot's is a well-established fine dining restaurant known for delivering an exceptional guest experience through premium quality food and superior service. The brand prides itself on a warm and inviting atmosphere where guests can enjoy an exquisite dining experience, whether they are celebrating a special occasion or enjoying a sophisticated night out. The restaurant specializes in offering a diverse selection of steaks, seafood, and fine wines, complemented by an elegant lounge area where guests can enjoy handcrafted beverages. Eddie Merlot's dedication to hospitality and excellent service has earned it a loyal clientele, and its team members are committed to... Show More
Job Requirements
- High school diploma or equivalent
- Previous bartending or customer service experience preferred
- Knowledge of beverage and menu options
- Ability to follow established recipes and presentation guidelines
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Availability to work evenings, weekends, and holidays
- Must comply with liquor and food handling regulations
- Physical ability to stand for long hours and handle bar equipment
- Professional appearance and punctuality
Job Qualifications
- Completion of required bartender training modules
- Familiarity with beverage crafting and mixology principles
- Experience in customer service or hospitality
- Ability to multitask and work collaboratively in a team
- Strong organizational skills and attention to detail
- Basic math skills for handling payments and tips
- Knowledge of safety, sanitation, and liquor laws and regulations
Job Duties
- Complete and pass required training modules
- Know your work schedule, arrive on time, and meet standards for uniform and professional appearance
- Know and understand beverage and menu options, follow established recipes and presentation guidelines
- Communicate with manager and hosts to understand reservations, guest flow, large parties, or special event needs
- Ensure the bar is clean and well-stocked, ensure the lounge is clean and correctly set up for guests, complete opening duties checklist
- Greet guests as they arrive in the bar and take beverage orders, prepare and serve drinks ensuring outstanding lounge service
- Guide guests through the menu and ordering process, answer questions, follow menu merchandising procedures by listening, explaining specials, suggesting items, and up-selling
- Follow standard procedures for taking and inputting food orders accurately, serve appetizers and menu items per procedures
- Follow up with guests to ensure satisfaction with beverages and food
- Know and follow established drink recipes and presentation specifications, responsible for accurate pouring and portion control
- Mix drinks for dining room guests and place on service bar area
- Follow established procedures for check presentation, payment, and tip-reporting
- Thank guests as they leave and invite them to return
- Clean, stock, and maintain the bar throughout the shift, perform side duties, closing duties, and other duties as assigned by manager(s)
- Take phone calls from guests for to-go orders
- Assist with Prime Society service and encourage membership
- Communicate guest requests or complaints, out-of-stock items, and improvement ideas to managers
- May be scheduled to work meetings, banquets, and special events
- Maintain a good teamwork environment by assisting other team members with their station duties and side work when needed and/or available
- Follow Eddie Merlot's policies, procedures, standards, and performance expectations as well as applicable laws and regulations related to liquor, food handling, sanitation, and safety at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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