Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
flexibility
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
financial well-being
partner perks
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a leading hospitality company renowned for its commitment to delivering exceptional dining experiences. Established on the principles of passion and dedication, XRG has built a reputation for providing more than just meals; the company focuses on creating unforgettable experiences for every guest who walks through their doors. Known for fostering a unique and inclusive culture, XRG is recognized as a Certified Top Workplace for five consecutive years, affirming its position as an employer of choice in the hospitality industry. The group operates a variety of restaurants and bars, prioritizing team member development and promoting career... Show More
Job Requirements
- High school diploma preferred
- proof of eligibility to work in the United States
- valid driver's license
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two years related experience
- experience with POS systems
- strong beer and spirits knowledge
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public
Job Qualifications
- High School Diploma preferred
- proof of eligibility to work in the United States
- valid Driver's License
- 21+ years of age
- possession of or the ability to possess all state required work cards
- minimum of two (2) years related experience
- experience with POS systems
- strong beer and spirits knowledge
- proper lifting techniques
- guest relations
- sanitation and safety
- safe alcohol service
- full service restaurant operations
- ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
- recognize and cultivate regular guests and repeat business
- take and enter orders into POS system promptly and accurately
- ensure all the food and drinks are served promptly and according to specifications
- ensure that all the necessary stock is being replenished during the shift
- move furniture as directed by management including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
- accurately check guest identification to verify age of 21+ before serving
- provide service food servers in a timely manner
- follow given precise drink recipes when dispensing drinks
- organize and prioritize service
- respond to guest concerns or complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- comply with all safety and health department procedures and all state and federal liquor laws
- maintain company safety and sanitation standards
- prepare guest checks through POS terminal functions and process guest payments by cash, credit card, venue comps and all other tender types
- collect required signatures from guests and promptly close guest checks
- ensure accurate accounting of all bar monies and independent banking procedures
- sign all cash out slips legibly
- ensure complete and proper check out procedures
- clean all spills immediately and place all trash in proper receptacles
- inform management of any complaints, comments, or incidents
- ensure nightly/weekly and opening/running/closing duties are completed
- record and report any equipment failure and/or safety hazards to management immediately
- ensure proper rotation of all liquor, beer, wine and consumable items
- keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
- monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager's attention
- refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
- assist and/or complete additional tasks as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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