Job Overview
Employment Type
Full-time
Part-time
Compensation
Type: 
Hourly
Rate: 
Range $9.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
competitive pay
Flexible Hours
Career growth opportunities
Team Member Dining Discounts
Employee Referral Program
Financial well-being benefits
Partner discounts
Sick Time
Health Insurance
Job Description
Xperience Restaurant Group (XRG) is a renowned hospitality company dedicated to creating extraordinary dining experiences that go beyond just serving meals. Established with a foundation rooted in passion for hospitality, XRG has continuously set high standards to ensure every guest leaves with unforgettable memories. The company operates various full-service restaurants and entertainment venues, focusing on delivering excellence in both food and customer service. With a commitment to fostering a positive and inclusive workplace culture, XRG has been recognized as a Certified Top Workplace for five consecutive years, underlining its dedication to employee satisfaction and growth.
At XRG, the tea... Show More
At XRG, the tea... Show More
Job Requirements
- High school diploma preferred
 - proof of eligibility to work in the united states
 - valid driver's license
 - 21+ years of age
 - possession of or the ability to possess all state required work cards
 - minimum of two (2) years related experience
 - experience with POS systems
 - strong beer and spirits knowledge
 - proper lifting techniques
 - guest relations
 - sanitation and safety
 - safe alcohol service
 - full service restaurant operations
 - ability to communicate effectively and assertively in the english language, both verbally and in writing with staff, clients, and the public
 
Job Qualifications
- High School Diploma preferred
 - proof of eligibility to work in the United States
 - valid driver's license
 - 21+ years of age
 - possession of or the ability to possess all state required work cards
 - minimum of two (2) years related experience
 - experience with POS systems
 - strong beer and spirits knowledge
 - proper lifting techniques
 - guest relations
 - sanitation and safety
 - safe alcohol service
 - full service restaurant operations
 - ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public
 
Job Duties
- Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
 - recognize and cultivate regular guests and repeat business
 - take and enter orders into POS system promptly and accurately
 - ensure all the food and drinks are served promptly and according to specifications
 - ensure that all the necessary stock is being replenished during the shift
 - move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
 - accurately check guest identification to verify age of 21+ before serving
 - provide service food servers in a timely manner
 - follow given precise drink recipes when dispensing drinks
 - organize and prioritize service
 - respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
 - comply with all safety and health department procedures and all state and federal liquor laws
 - maintain company safety and sanitation standards
 - prepare guest checks through POS terminal functions
 - process guest payments by cash, credit card, venue comps and all other tender types
 - collect required signatures from guest and promptly close guest checks
 - ensure accurate accounting of all bar monies and independent banking procedures
 - sign all cash out slips legibly
 - ensure complete and proper check out procedures
 - clean all spills immediately and place all trash in proper receptacles
 - inform management of any complaint, comments or incident
 - ensure nightly/weekly and opening/running/closing duties are completed
 - record and report any equipment failure and/or safety hazards to management immediately
 - ensure proper rotation of all liquor, beer, wine and consumable items
 - keep bar top clean and free of dirty glasses, dirty ashtrays, trash, etc. throughout shift
 - monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
 - refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
 - assists and/or completes additional tasks as assigned
 
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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