Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
hotel discounts
weekly pay
Paid Time Off
Retirement Options
Referral bonuses
career advancement
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Pasadena Hotel and Pool is a premium hotel facility that is part of the MCR portfolio. MCR is the third-largest hotel owner-operator in the United States, managing a diverse portfolio of 148 premium-branded hotels with over 22,000 guestrooms across 37 states and 106 cities. Founded in 2006, MCR is a well-established company with offices in major cities such as New York City, Dallas, Chicago, and Richmond, Virginia. MCR operates hotels under multiple renowned brands including Marriott and Hilton, as well as several independent hotels. The company is recognized for its innovation and excellence in the hospitality sector, having received numerous... Show More
Job Requirements
- Experience in hospitality, service, consumer-facing franchise or related field preferred
- Knowledge of drink preparation
- Previous bartender experience preferred
- Positive attitude and willingness to learn
- Ability to follow instructions, assigned tasks, and meet deadlines
- Always provide friendly service with a smile to guests
- Flexible schedule with availability for days, nights, holidays, and weekends
- Must arrive and clock in on time for every shift and clock out at scheduled ending time unless directed otherwise
- Must clock in/out for breaks at designated times
- Provide sufficient notice when calling out for scheduled shifts
- Ability to stand for sustained periods
- Ability to walk to accomplish tasks
- Ability to perform repetitive motions of wrists, hands, and fingers
- Ability to lift items such as laundry supplies and linens
- Ability to read, write, understand, and communicate in English effectively
Job Qualifications
- Experience in hospitality, service, or consumer-facing franchise preferred
- Knowledge of drink preparation
- Previous bartender experience preferred
- Positive attitude and willingness to learn
- Ability to follow instructions and meet deadlines
- Provide friendly service with a smile
- Flexible schedule including days, nights, holidays, and weekends
- Punctuality and adherence to clock in/out policies
- Effective communication skills
- Ability to work well in a team environment
Job Duties
- Greet guests happily upon arrival and throughout their stay with a smile
- Use guests' names whenever possible to make them feel welcomed
- Work together with team members to contribute to great guest satisfaction scores
- Handle challenging guest situations with hospitality and a sense of urgency
- Maintain strong knowledge of all hotel features and amenities
- Support groups and events at the hotel
- Use relevant technology effectively for the role
- Answer incoming calls with friendly service using an approved greeting
- Keep all workspaces sparkling clean and well-organized
- Pitch in to clean guest rooms and public spaces as needed
- Greet guests warmly while carrying out cleaning duties
- Complete operational checklists accurately and on time every shift
- Write accurate and timely shift handover reports
- Maintain a flawless appearance with a clean uniform and grooming
- Communicate clearly, honestly, and professionally with team members
- Demonstrate a can-do attitude to meet business and guest needs
- Collaborate with all team members to create a welcoming and positive work environment
- Greet guests and provide clear descriptions of food and beverage options
- Maintain and organize the bar area properly
- Stock beer, wine, spirits, paper products, condiments, and produce
- Mix, garnish, and present drinks using standard recipes
- Attend monthly departmental meetings
- Input orders into the point-of-sale system and secure accurate payment
- Manage cash handling including receiving, making change, and recording charges
- Lock up and store beverages and equipment securely
- Sanitize and clean the bar area regularly
- Complete daily inventory prep and other side work
- Promote and document drink orders with menu knowledge
- Ensure compliance with food safety and handling policies
- Assist in maintaining cleanliness of the restaurant and surrounding areas
- Demonstrate knowledge of hotel hours and amenities
- Work efficiently with service and kitchen teams
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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