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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and development opportunities
Job Description
Hotel ZaZa is a vibrant and well-established luxury hotel brand known for its unique blend of upscale amenities, distinctive design, and exceptional guest service. Situated in prime locations, Hotel ZaZa offers guests an unforgettable experience that combines comfort, style, and top-tier hospitality. The hotel prides itself on delivering personalized and courteous service, making every guest feel welcomed and valued from the moment they arrive. This commitment to service excellence is reflected in every aspect of the hotel’s operations, from elegantly appointed rooms to sumptuous dining options and lively bar environments.
This hospitality-focused company is dedicated to maintaining the highest... Show More
This hospitality-focused company is dedicated to maintaining the highest... Show More
Job Requirements
- Must be at least 21 years of age
- Ability to communicate effectively in English
- Must be able to stand and walk for extended periods
- Ability to lift or move up to 25 pounds
- Availability to work flexible hours including nights, weekends, and holidays
- Must adhere to grooming and uniform standards
- Must comply with all safety policies and procedures
- Ability to handle cash and use POS systems
Job Qualifications
- High school diploma or equivalent
- Experience in bartending or similar role preferred
- Knowledge of drink recipes and cocktail preparation
- Understanding of liquor laws and responsible service
- Excellent customer service and communication skills
- Ability to work in fast-paced environments
- Strong organizational skills and attention to detail
- Basic math skills for handling transactions
- Ability to multitask and maintain composure under pressure
- Knowledge of sanitation and safety standards
Job Duties
- Greet all guests promptly in a friendly manner
- Up sell and suggestive sell to guests
- Delivery of drink and light meal orders to guests in a timely and professional manner
- Monitor guests’ drinks and anticipate needs
- Mixing and producing drinks, completing orders of guests and other servers
- Clean bar, bar walk-ins and liquor storage areas as assigned
- Fill requisitions to par levels
- Complete all opening and closing side work such as stocking dishes, silverware, folding napkins, wiping down counters, posting specials
- Maintain and frequently stock bars with needed items such as wine, draught or bottled beer, mixers ingredients
- Slice and pit fruit for garnishing drinks
- Supply and replenish bar snacks
- Arrange bottles and glasses to make attractive display
- Display working knowledge of all menu items, including daily specials and prices
- Present menu, answer questions, and make suggestions regarding food and service
- Suggestively sell premium brands and foods
- Take orders from guests or server
- Display knowledge of drink recipes, drink and wine specials, merchandising
- Display knowledge of basic drink service and bar terminology
- Request proof of age from guests when legal age is questioned
- Prepare and serve cocktail orders in a timely manner
- Inquire as to whether the guest would like to run a tab
- Serve guests beverage order according to Hotel ZaZa operating standards
- Be present at bar at all times
- Compute bill, accept payment and open and close check
- Sincerely thank guests for coming and ask them to return again
- Detect and act upon customer inebriation as trained
- Display knowledge of liquor laws
- Adhere to grooming guidelines, wear Z-Pin, and proper uniform standards
- Follow all proper Hotel safety policies and procedures and use safety equipment as needed
- Complete other duties as assigned by manager to include cross training
- Keep work area clean and organized
- Balance bank and daily receipts
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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