Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $30.65 - $40.87
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
medical insurance coverage
Mental Health Resources
Paid Time Off
Employee travel discount
Parental leave
Matching 401(k)
Employee Stock Purchase Program
Job Description
Waldorf Astoria New York is a legendary luxury hotel located in the heart of New York City, renowned for its rich history and iconic presence in the hospitality industry since its founding in 1931. After undergoing a transformative restoration, the hotel is set to reinvigorate its magnetic allure, blending its classic heritage with modern sophistication to offer unmatched experiences to discerning travelers. This prestigious establishment features 375 elegant rooms and 375 private residences, expansive 40,000 square feet of event space, holistic spa and wellness programming, as well as partnerships with celebrity chefs, creating a multifaceted luxury destination for guests from... Show More
Job Requirements
- Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting
- Must possess a valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol) and Food Handler Card prior to being offered the position
- Strong customer service skills with the ability to engage with guests in a friendly and professional manner
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
- Excellent communication skills and a team player mentality
- Ability to work flexible hours, including nights, weekends, and holidays as needed
Job Qualifications
- Strong knowledge of cocktail recipes, techniques, and presentation, with the ability to create and innovate classic and contemporary cocktails
- Proven experience as a bartender, preferably in a high-end or luxury hotel or restaurant setting
- Must possess a valid alcohol awareness certification (e.g., TIPS, ServSafe Alcohol) and Food Handler Card
- Strong customer service skills with the ability to engage with guests in a friendly and professional manner
- Excellent communication skills and a team player mentality
- Ability to work efficiently in a fast-paced environment while maintaining attention to detail
Job Duties
- Greet and welcome guests with a gracious, sophisticated demeanor, responding to inquiries and fulfilling requests in a timely, courteous, and efficient manner
- Anticipate guest needs and ensure that all interactions exceed expectations
- Expertly mix, shake, stir, and garnish beverages according to standardized recipes, creating an exceptional and visually appealing presentation
- Customize drinks to suit guest preferences while adhering to portion control and quality standards
- Ensure compliance with all federal, state, local, and company regulations regarding the sale and service of alcoholic beverages
- Verify guest identification with discretion and professionalism
- Accurately process guest payments, including handling cash, credit cards, gift certificates, and digital payments using the point-of-sale system, ensuring a smooth and efficient transaction process while maintaining confidentiality and security of guest information
- Maintain a well-organized and fully stocked bar with premium spirits, wines, beers, mixers, garnishes, and tools
- Ensure the careful storage and proper rotation of products to preserve freshness and quality
- Stay informed about the latest trends in mixology, wine, spirits, and cocktails, providing expert recommendations to guests
- Offer pairings with food when appropriate and enhance the guest experience with knowledge and confidence
- Manage intoxicated guests with tact and professionalism, ensuring their safety and well-being while adhering to hotel policy and legal requirements
- Maintain the cleanliness and organization of the bar area, ensuring it is always stocked and pristine for every shift
- This includes proper sanitation of all glassware, tools, and surfaces to uphold the hotel's high hygiene standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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