Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training opportunities
uniform provided
Job Description
Balboa Bay Resort, located in Newport Beach, California, is a luxurious waterfront resort known for its elegant accommodations, exceptional service, and breathtaking views. The resort offers a serene escape for guests seeking relaxation and recreation in a scenic coastal setting. With a variety of amenities such as fine dining options, marina services, spa treatments, and event spaces, Balboa Bay Resort prides itself on delivering a superior hospitality experience that blends comfort and sophistication. The resort has become a sought-after destination for both leisure and business travelers, emphasizing quality, personalized service, and an inviting atmosphere in every aspect of its operations.Show More
Job Requirements
- Bartending experience, preferably in a hotel or resort environment
- Strong knowledge of food and beverage preparation
- Excellent guest relations and communication skills
- Ability to perform basic math calculations
- Ability to learn and use telephone and POS systems
- Attention to detail and multitasking ability
- Proficiency in English language
- Availability for flexible work schedules including holidays and weekends
- Minimum age of 21 years
- Completion of TIPS alcohol awareness certification
- Valid Food Handlers Card or willingness to obtain
- Knowledge of health standards
- Clean and professional appearance
Job Qualifications
- Bartending experience, preferably in a hotel/resort environment
- Possess a strong knowledge of food and beverage preparation, hotel service standards, guest relations and etiquette
- Must have extensive knowledge of wine, beer, liquors, waters and drink preparation
- Requires strong communication and interpersonal skills and commitment to a high level of guest satisfaction
- Ability to perform basic math skills such as addition, subtraction, multiplication and division
- Requires ability to learn and use telephone and POS computer systems used at the hotel
- Strong attention to detail and the ability to handle multiple tasks
- Must be able to speak, read, write and understand English to understand instructions, safety rules, and communicate with guests
- Work schedules will include working on holidays, weekends and alternate shifts
- Must be at least 21 years of age to serve alcoholic beverages
- Must complete TIPS (Training for Intervention Procedures) alcohol awareness certification as scheduled upon employment
- Must have a valid current Food Handlers Card or willingness and ability to obtain one within 30 days of employment
- Must know all applicable health standards
- Must maintain a clean appearance and professional demeanor
Job Duties
- Prepares cocktails and/or beverages to guest specifications
- Describes all bar items, methods of preparation and prices as needed
- Works with guests to accommodate special requests and special dietary needs
- Up sells established menu items or specials to maximize food and beverage revenues
- Serves menu items to guests in a prompt and courteous manner
- Performs pre and post-shift side work
- set-up, breakdown, condiments, roll-ups etc
- Responds to guest inquiries and special requests promptly to ensure guest satisfaction
- notifies supervisor of guests' complaints and unusual situations
- Cash handling/balance bank at the end of each shift and calculating tip outs
- Serving tables when needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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