Job Overview
Employment Type
Full-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Medical Coverage
Dental Insurance
Vision Insurance
on-site clinic
Tuition Assistance
Student loan repayment
dependent scholarship programs
401K with company match
Free parking
Free Meals
team member activities
Job Description
Caesars Entertainment is a global leader in the gaming and hospitality industry, renowned for delivering unforgettable experiences to millions of guests each year. Known for its iconic resorts and casinos, Caesars Entertainment combines world-class service, luxurious accommodations, and top-tier entertainment to create a dynamic and exciting environment for both guests and team members. With a commitment to innovation, community involvement, and employee well-being, the company fosters a culture of inclusivity, growth, and excellence across its diverse portfolio of properties.
Among its many distinguished locations, Caesars Entertainment’s presence in the Council Bluffs area includes Harrah’s Council Bluffs, Horseshoe Council Bluffs, th... Show More
Among its many distinguished locations, Caesars Entertainment’s presence in the Council Bluffs area includes Harrah’s Council Bluffs, Horseshoe Council Bluffs, th... Show More
Job Requirements
- High school diploma or equivalent preferred
- ability to work in a team environment and under stress
- mathematical ability including the ability to add and subtract
- ability to stand and walk for 8 to 10 hour shifts
- read, write, understand and speak English
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- physical mobility with reasonable accommodation
- ability to lift and carry up to 75 lbs
- ability to reach above and below the shoulder and grip small items
- ability to bend, stoop and twist while preparing cocktails
- ability to use hand motions for drink preparation and cleaning
- ability to work in constricting areas
- flexibility to work nights, weekends and holidays
- ability to work in environments with dust, smoke, noise, temperature variations, lighting, vibration, crowds and air quality
Job Qualifications
- Ability to work in a team environment and under stress as the volume of business increases
- high school diploma or equivalent preferred
- mathematical ability including the ability to add and subtract - count money and change correctly
- ability to stand and walk for 8 to 10 hour shifts
- read, write legibly, understand and speak English
- excellent customer service/communication skills
- knows cocktail ingredients and proper mixing and pouring techniques
- must be physically mobile with reasonable accommodation
- must be able to lift and carry up to 75 lbs
- must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails
- able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas
- able to work in constricting areas
- must be able to respond to visual and oral cues
- must be flexible with schedule
- including nights, weekends, and holidays as required
- must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality
Job Duties
- Providing prompt, courteous beverage refreshment service to guests
- providing a great experience for every guest every time through courteous interaction
- keeping informed of continually changing promotional beverages, events and services
- maintaining integrity of all financial controls and responsibilities
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- provides fast, friendly, professional beverage service to guests and servers
- prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
- slices and pits fruit as required
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
- accounts for all cash, charge and complimentary sales according to established procedure
- maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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