Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $9.00 - $18.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical Coverage
on-site clinic
Dental plans
vision plans
tuition assistance programs
Student loan repayment
dependent scholarship programs
401K with company match
Free parking
team member activities
Free Meals
Job Description
Caesars Entertainment is a renowned leader in the hospitality and gaming industry, known for delivering exceptional guest experiences across its diverse portfolio. Key properties such as Harrah's Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn represent the company’s commitment to excellence and community engagement in the Council Bluffs metro area. These properties offer a wide range of amenities including two distinctive casino properties, multiple hotels with varied comfort and luxury options, as well as extensive convention, meeting, and entertainment facilities catering to events of all sizes. The company’s foundation is built on its Mission, Vision,... Show More
Job Requirements
- High school diploma or equivalent preferred
- ability to work in a team environment and under stress as the volume of business increases
- mathematical ability including the ability to add and subtract
- ability to stand and walk for 8 to 10 hour shifts
- read, write legibly, understand and speak English
- excellent customer service skills
- knowledge of cocktail ingredients and proper mixing and pouring techniques
- physical mobility with reasonable accommodation
- ability to lift and carry up to 75 lbs
- ability to reach above and below shoulder level, grip small items, bend, stoop and twist
- ability to use hand motions when preparing and pouring drinks and cleaning bar areas
- ability to work in constricting areas
- ability to respond to visual and oral cues
- flexible schedule including nights, weekends and holidays
- ability to work in environments with dust, secondhand smoke, noise and varying conditions
Job Qualifications
- Ability to work in a team environment and under stress as the volume of business increases
- high school diploma or equivalent preferred
- mathematical ability including the ability to add and subtract - count money and change correctly
- ability to stand and walk for 8 to 10 hour shifts
- read, write legibly, understand and speak English
- excellent customer service/communication skills
- knows cocktail ingredients and proper mixing and pouring techniques
- must be physically mobile with reasonable accommodation
- must be able to lift and carry up to 75 lbs
- must be able to reach above and below the shoulder, grip small items (i.e., pens, money, garnishes), bend, stoop and twist while preparing cocktails
- able to use hand motions when preparing and pouring all types of drinks, and when cleaning and wiping bar areas
- able to work in constricting areas
- must be able to respond to visual and oral cues
- must be flexible with schedule
- including nights, weekends, and holidays as required
- must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibration, crowds and air quality
Job Duties
- Providing prompt, courteous beverage refreshment service to guests
- providing a great experience for every guest every time through courteous interaction
- keeping informed of continually changing promotional beverages, events and services
- maintaining integrity of all financial controls and responsibilities
- monitors guest consumption of alcohol and intervenes as needed according to guidelines
- serves as ambassador of goodwill while working and at customer and public relations functions
- promotes casino events and programs
- provides personalized service and uses guest name
- resolves service problems according to guidelines
- provides fast, friendly, professional beverage service to guests and servers
- prepares and pours drink orders with proper portions and ingredients according to recipe, communicates with beverage servers, and presents drinks to guests or servers as required
- slices and pits fruit as required
- operates and maintains all equipment and utensils as required in accordance with established guidelines and safety procedures
- operates a cash register/POS system, ringing proper amount into the register and giving the guest or server the correct change
- accounts for all cash, charge and complimentary sales according to established procedure
- maintains a clean and stocked workstation in accordance with established health and safety guidelines
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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