Job Overview
Employment Type
Part-time
Work Schedule
Weekend Shifts
Benefits
Discounted parking
Free Employee Meals
DailyPay
hotel discounts
Restaurant Discounts
Job Description
AHC Hospitality is a distinguished hospitality company that manages a diverse portfolio comprising hotels, restaurants, and resorts known for creating exceptional guest experiences. Their properties include renowned names such as the Amway Grand Plaza, JW Marriott Grand Rapids, AC Hotel by Marriott, and Courtyard by Marriott Downtown, offering a vast range of environments from comfortably casual to lavishly appointed spaces. The company prides itself on the dedication of its team members who are committed to delivering memorable experiences to guests at every interaction point, whether it be hosting large meetings, serving intimate dining tables, or curating beautiful atmospheres for guests... Show More
Job Requirements
- Must have previous restaurant experience
- high school diploma or GED
- related experience and/or training
- availability to work 2nd shift hours including weekends
- ability to stand and walk regularly
- ability to use hands and fingers to handle or feel objects
- ability to reach with hands and arms frequently
- ability to talk or hear
- ability to taste or smell
- ability to occasionally sit, stoop, kneel, crouch, or crawl
- ability to occasionally lift and/or move up to 40 pounds
- specific vision abilities including close, distance, and peripheral vision
- willingness to attend TIPS training and card guests who appear under 40 years of age
- adherence to Marriott QA Steps of Service
- follow department attendance policy
- punctual and reliable
- ability to maintain cleanliness and safety standards
Job Qualifications
- Previous restaurant experience
- high school diploma or GED
- related experience and/or training
- knowledge of wine, spirits, and beer
- ability to communicate effectively with team members and guests
- understanding of Marriott Quality Assurance Standards
- ability to work evenings and weekends
- strong customer service skills
- ability to work in a fast-paced environment
- basic math skills
- knowledge of health and safety regulations
Job Duties
- Restaurant service includes counter service, food running, table service, and deliveries
- manages time wisely to complete daily tasks
- communicates needs and ordering to Lead Bartender
- timely and accurate service bar ticket times
- knowledgeable about trends and drinking culture
- assists Lead Bartender with weekly specials and features
- have a vast knowledge of wine, spirits, and beer
- be excited to share knowledge with team members to ensure ticket averages are high
- maintain bar cleanliness
- maintain daily set up and/or breakdown of the bar by following daily checklists
- know each menu item and its ingredients
- be knowledgeable of bar specials and 86'd items
- be aware of events in the area
- be able to give suggestions to our guests
- follow and maintain Health Department specs
- fill out daily temp logs, rotate product first in, first out and record/dispose of expired product on the waste log
- strives to exceed guest satisfaction and looks for ways to provide the best possible service
- understands all facets of job responsibilities and displays the skills necessary to complete tasks
- complete daily cleaning duties and side work tasks, takes pride in their work
- reports to work on time and rarely misses scheduled shifts
- correctly follow the department attendance policy
- participates in department meetings and communicates freely expressing ideas, opinions or views
- communicates with management and other staff members
- displays a positive courteous and polite attitude, works well with others
- takes pride in their appearance and reports to work in complete uniform, wearing the proper shoes and socks professionally dressed and neatly groomed with griffin pin and name tag
- be knowledgeable of Marriott QA Steps of Service and display these in each interaction with guests
- displays a sense of urgency and the ability to resolve guest concerns or department issues on their own
- utilize time well and is productive throughout the entire shift while meeting department standards
- looks for ways to save money by reducing waste and controlling expenses
- also tries to generate more revenues by offering ideas and suggestive selling to the guest whenever possible
- keeps work area neat and clean
- can be found picking up trash in public and back of the house areas of the Hotel
- knows where to recycle items for the department and consistently places them in the appropriate bins and recycling stations
- follow the AHC safety standards of our hotel
- associate to attend TIPS training and properly card guests who appear under 40 years of age
- be comfortable to pour wine, beer or make a mixed drink when a bartender is not present
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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