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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $17.15
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Job Description
Angel of the Winds Casino Resort is renowned as the World’s Friendliest Casino Resort, dedicated to providing an exceptional guest experience through friendly service and a welcoming atmosphere. Located in the Pacific Northwest, this vibrant entertainment venue offers gaming, dining, and hospitality services underpinned by a deep commitment to customer satisfaction and professional integrity. Angel of the Winds values its guests and team members alike, fostering a positive workplace culture guided by core values: Welcoming, Engaged, Accountable, Customer Experience, and Team. These guiding principles ensure that every interaction reflects courteous professionalism and attention to detail, making it a premier destination... Show More
Job Requirements
- Must be at least 21 years of age
- certificate from a college or technical/bartending school or one year experience as a bartender or equivalent combination of education, training and/or experience
- must be able to obtain and maintain a Class B gaming license from the Stillaguamish Tribal Gaming Agency
- must be able to obtain and maintain a Washington State Health Card (Food Worker Card)
- must be able to obtain and maintain a Washington State Mandatory Alcohol Server Training (MAST) Class 12 Mixologist Permit
- must be able to lift and move heavy items such as 180-pound kegs on a regular basis
Job Qualifications
- Exceptional guest service skills
- must be at least 21 years of age
- certificate from a college or technical/bartending school or one year experience as a bartender or equivalent combination of education, training and/or experience
- prior experience working in a lounge, bar, tavern or sit-down restaurant
- prior experience in a casino environment desired
- must be customer service oriented and have excellent verbal and written communication skills
- ability to multi-task and work independently
- ability to maintain professional, courteous, and effective working relationships with all levels of the organization and outside business contacts
- prior cash handling experience desired
- Point of Sales (POS) skills a plus
Job Duties
- Provides attentive and friendly service to customers
- takes and fills orders from casino guests, cocktail servers and restaurant servers
- mixes proper ingredients using established proportions to prepare cocktails and other beverages
- uses proper glassware and garnishes for beverages being prepared
- communicates menu offerings to guests as applicable
- maintains knowledge of drinks, wines and special offers
- attends mandatory department meetings and trainings
- maintains knowledge of casino promotions and events
- collects payment from guests and returns change in an accurate and timely manner
- operates, balances, and reconciles cash till and Point of Sale (POS) sales as trained
- orders or requisitions liquors and supplies
- provides service of alcohol within the guidelines set forth by the MAST training program
- ensures all work stations are stocked, neat, clean and sanitary
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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