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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.50 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Meal allowance
Training and Development
Job Description
The hiring establishment is a reputable restaurant known for its commitment to delivering exceptional hospitality and memorable guest experiences. This establishment prides itself on creating an inviting atmosphere where guests feel welcomed and valued from the moment they step through the door until their departure. As a dynamic and customer-focused company in the hospitality industry, it continuously strives to uphold the highest standards of service and quality. The team is dedicated to fostering a collaborative work environment where every employee plays a vital role in the restaurant's overall success. The restaurant operates with a strong emphasis on genuine hospitality and... Show More
Job Requirements
- High school education
- able to communicate (speak, read, and write) in English
- previous hospitality experience preferred
- experience using a point of sale (POS) system
- meet the local legal minimum age requirement to serve alcoholic beverages
- coordination skills that allow proper pouring and carrying of several drinks and plates at the same time
Job Qualifications
- Adaptability and flexibility - adapts to changing business needs, conditions, and work responsibilities and works with a variety of situations, individuals, groups, and varying customer needs
- attention to detail - diligently attends to details and pursues quality in accomplishing tasks
- communication - listens to others and communicates in an effective manner
- confidence - a matured and justified self-belief in one’s ability to do the job, and the conveyance of that belief
- customer focus - builds and maintains customer satisfaction with the services offered
- initiative - recognizes situations that warrant initiative and moves forward without hesitation
- problem solving - resolves difficult or complicated challenges
- teamwork - promotes cooperation and commitment within a team to achieve goals and deliverables
Job Duties
- Maintain proper grooming and uniform standards
- deliver genuine hospitality to and establish emotional connections with guests
- contribute to the overall teamwork and success of the restaurant
- communicate effectively with guests and team members
- determine guests needs while making appropriate recommendations to enhance the dining experience
- prepare drink orders for guests and servers according to recipes in a timely manner
- execute beverage tray service
- answer guest questions regarding food and beverage offerings
- adhere to all alcohol awareness procedures
- handle guest complaints professionally and alert a manager immediately
- process payments and handle cash professionally and accurately
- communicate with managers and hosts regarding table availability and key table updates
- follow up with guests about their meal and dining experience to ensure great guest satisfaction
- maintain a high level of cleanliness and sanitation
- demonstrate professional and gracious demeanor at all times
- perform all opening, running, and closing duties accurately
- perform any job function requested by the management team
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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