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Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance

Job Description

The role offered at Dave & Buster's is focused on delivering an unparalleled guest experience through fast, friendly, and attentive service. The position involves serving hundreds of customers daily, maintaining an energetic and welcoming atmosphere, and ensuring that every guest's needs are met promptly and professionally. Key responsibilities include accurately taking orders using the Micros system, adhering to bar recipes for consistency, managing financial transactions precisely, and participating actively in maintaining the cleanliness and organization of the service area. This job requires excellent communication skills, the ability to work under pressure in a noisy and fast-paced environment, and a commitment... Show More

Job Requirements

  • Must be at least 21 years of age
  • Work days, nights, and/or weekends as required
  • Work in environments with both hot and cold temperatures such as freezers and around cooking equipment
  • Work in noisy, fast paced environment with distracting conditions
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods of time
  • Walk or stand 100% of shift
  • Reach, bend, stoop, mop, sweep and wipe frequently

Job Qualifications

  • Restaurant and/or bar experience preferred but not required
  • Must be able to read and communicate in English
  • Skilled in effectively communicating with guests
  • Ability to work in noisy, fast paced environment
  • Must be able to smile frequently
  • Must follow dress code and maintain a neat, clean and professional appearance
  • Ability to work flexible shifts including days, nights, and weekends
  • Must be at least 21 years of age

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Create a warm, fun atmosphere for guests and team members
  • Adhere to company’s sanitation procedures
  • Maintain responsibility for personal bank and ensure all financial transactions are accurate by operating credit card machines correctly, calculating and returning appropriate change, and maintaining adequate cash and coin for making change
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
  • Keep station clean, set up and take down station tables appropriately
  • Greet newly seated guests in a friendly and timely manner
  • Accurately take guests’ food and drink orders
  • Maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
  • Enter orders into Micros quickly and in proper sequence, using appropriate modifications and charges
  • Responsible for all sales on personal Micros keys and completing station side work at the beginning and end of their shift
  • Demonstrate ability to operate Micros, make changes, conduct credit card transactions accurately, and account for all monies at the end of each shift
  • Ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed
  • Work quickly and efficiently adhering to “Full hands in, Full hands out” philosophy
  • Participate in all incentives and contests, driving sales and promoting the brand
  • Complete bar inventories and daily requisition sheets as requested and required
  • Complete opening/closing duties in a timely manner
  • Assist in party set up and breakdown
  • Assist other team members as needed or as business dictates
  • Buss and reset tables as needed
  • Ensure ongoing guest satisfaction by checking back after delivery of food, maintaining drink levels, removing clutter, pre-bussing as necessary, and responding to guest needs in a timely manner
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • Listen to hear guests’ orders and needs, and then communicate with guests verbally and with other team members verbally via Micros system
  • Must be friendly and able to smile frequently
  • Restaurant and/or bar experience preferred, but not required
  • Must be skilled in effectively communicating with guests in order to generate enthusiasm about the D&B experience
  • Must be able to read and communicate in English
  • Dressed in proper dress code requirements, looking neat, clean and professional at all times
  • Work in noisy, fast paced environment with distracting conditions
  • Must be at least 21 years of age.

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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