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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $9.25 - $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Free games
Job Description
Dave & Buster's is a unique entertainment restaurant that combines dining with interactive gaming experiences. Established as a leader in the casual dining and entertainment industry, Dave & Buster's creates an environment where guests can enjoy great food, drinks, and a wide variety of games all under one roof. The company is known for its dynamic atmosphere that caters to people of all ages looking for fun and excitement. With numerous locations across the United States and Canada, Dave & Buster's has built a reputation for creating memorable experiences through exceptional customer service and engaging entertainment offerings. They offer competitive... Show More
Job Requirements
- must be at least 18 years of age
- must be able to work days, nights and or weekends as required
- must be able to work in environments with both hot and cold temperatures such as freezers and around cooking equipment
- must be able to work in noisy, fast paced environments with distracting conditions
- must be able to read and write handwritten notes
- must be able to lift and carry up to 30 pounds
- must be able to move about facility and stand for long periods of time
- must be able to walk or stand 100% of shift
- must be able to reach, bend, stoop, mop, sweep and wipe frequently
Job Qualifications
- restaurant or bar experience preferred but not required
- must be skilled in effectively communicating with guests to generate enthusiasm about the Dave & Buster's experience
- must be able to read and communicate in English
- must be friendly and able to smile frequently
- must adhere to proper dress code requirements, looking neat, clean and professional at all times
- must be at least 18 years of age
- basic knowledge of Micros POS systems preferred
- ability to handle multiple tasks in a fast paced environment
Job Duties
- deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- create a warm, fun atmosphere for guests and team members
- adhere to company sanitation procedures
- maintain responsibility for personal bank and ensure all financial transactions are accurate
- follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- assess guest demeanor and identify when behavior should be called to the attention of a manager
- follow all bar recipes to deliver a consistent product, control costs, and maximize guest satisfaction
- keep station clean, set up and take down station tables appropriately
- greet newly seated guests in a friendly and timely manner
- accurately take guests' food and drink orders
- maintain a thorough understanding of all menu items and answer questions regarding food and drink items and their preparation
- enter orders into Micros quickly and in proper sequence
- be responsible for all sales on personal Micros keys and complete station side work at the beginning and end of shift
- demonstrate ability to operate Micros, make changes, conduct credit card transactions and account for all monies at shift end
- ensure food is properly garnished and deliver trays to designated bar areas and other restaurant sections as needed
- work quickly and efficiently adhering to 'full hands in, full hands out' philosophy
- participate in incentives and contests driving sales and promoting the brand
- complete bar inventories and daily requisition sheets
- complete opening and closing duties in a timely manner
- assist in party set up and breakdown
- assist other team members as needed
- buss and reset tables as needed
- ensure ongoing guest satisfaction by checking back after food delivery, maintaining drink levels, removing clutter, prebussing and responding to guest needs promptly
- maintain favorable working relationships with team members to promote cooperation and high morale
- listen to hear guests' orders and communicate effectively with guests and team members
- be friendly and smile frequently
- work in a noisy, fast paced environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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