BARTENDER

Springfield, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Range $9.75 - $18.25

Work Schedule

Flexible

Weekend Shifts

Benefits

competitive pay

training program

team-oriented culture

inclusive workplace environment

flexible scheduling

Job Description

Bear's Smokehouse BBQ is a family-owned and operated restaurant group specializing in authentic, high-quality BBQ cuisine. Known for its commitment to great food and genuine hospitality, Bear's Smokehouse BBQ prioritizes a positive team culture where every team member feels valued, respected, and supported. The company believes that the foundation of excellent food service begins with building a strong, cohesive team that works hard, supports one another, and enjoys the journey alongside delivering exceptional guest experiences. The restaurant group is dedicated to fostering an inclusive, safe, and healthy workplace environment where open communication, teamwork, and clear expectations are key pillars of... Show More

Job Requirements

High school diploma or equivalent preferred
1-2 years of previous restaurant or bar experience
excellent communication abilities with a friendly and polite demeanor
solid understanding of commonly-used concepts, practices, and procedures within a restaurant environment
strong interpersonal abilities with a collaborative, team-oriented mindset
successful completion of company training program
must have or obtain TIPS alcohol certification within 8 weeks of start date and maintain certification
ability to stand for prolonged periods
ability to lift and carry items weighing up to 50 pounds
effective verbal and written communication skills
strong visual acuity
sharp hearing acuity
ability to withstand exposure to possible food allergens and cleaning chemicals
flexible availability including evenings, weekends, and holidays

Job Qualifications

High school diploma or equivalent preferred
1-2 years of previous restaurant or bar experience
excellent communication abilities with a friendly and polite demeanor
solid understanding of commonly-used concepts, practices, and procedures within a restaurant environment
strong interpersonal abilities with a collaborative, team-oriented mindset
successful completion of company training program
possession of or ability to obtain TIPS alcohol certification within 8 weeks of start date

Job Duties

Accurately inputting orders into the system
handling money
processing transactions
making change
interacting with guests in a friendly manner
managing crowds
ensuring guests feel at ease
maintaining a clean and organized bar
ensuring backups are ready for next shift
communicating with team members to ensure order accuracy and guest satisfaction
preparing and serving alcoholic and nonalcoholic beverages according to company recipes
checking guest identification
adhering to responsible alcohol service policies
keeping an attractive bar display by arranging bottles and glasses per Bears Restaurant Group standards
washing and sterilizing glassware
anticipating guest needs and offering assistance proactively
monitoring and replenishing stock levels including beverages and garnishes
cleaning and maintaining bar equipment and tools
recommending drink pairings to guests
handling guest concerns or complaints professionally
performing opening and closing duties including setting up and breaking down the bar area
maintaining knowledge of current promotions, seasonal specials, and new menu items
assisting in training new bar staff
practicing safe food handling and maintaining cleanliness at all times

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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